JLD - Joy Love Dolls™Reviews of joylovedolls.com

I havent received my order in so long! i placed my order almost 3 weeks ago and i have not received any updates from them!

Okay, so I and my wife decided to get a doll out of curiosity, to see what modern technology is now capable of. We picked one of the premium Suki doll and get her customized pretty much up to the brim (except motors and vacuums, as this is not cyberpunk level yet). We placed the order on March 23rd, and for a couple of days there was no feedback apart from initial "order confirmation". On March 25th we got a secondary email regarding the fact that order was received at the factory and production has begun (as we understood it). Then we realized that we forgot to include couple of freebies-upgrades, so we emailed Customer Support to update the order the same day (keep in mind, those changes can only be made within a day or two from placing the order). They replied fairly fast and stated that with all bells and whistles it will take around 4 weeks to make, to which we politely asked them to try to follow the initial guidelines of 3 weeks for custom dolls, if possible. After that no updates we made for a couple weeks, so we had to ask about the progress once a week after that. Replies usually arrived in 2-3 days. Overall it was shipped around 3 weeks in, and arrived on the 4th week, April 22 (exactly a month after the order was placed). Package was damaged quite a lot, but fortunately all the padding and the "sleeping bag" was secure enough to make sure there were no damages caused by handling. But you should probably request better packaging on the exterior. Also keep in mind regardless of where you live in NA it will always go to Shenzhen->Alaska->Kentucky, that's just how UPS works. Now, to the thing itself: with every upgrade we've requested the doll still is not at the same level of quality as presented (yes, even with all the realistic makeup and everything). Body is fine but the face it not near as realistic as claimed on the store page (which is sad, turns out we accidentally picked the soft head, which i imagine, has to sacrifice quality to allow for the function). Also there are quite noticeable "welding" seams along the arms: on one of them it actually looks like an old brutal scar. There are noticeable skin tone difference closer to fingertips. I also hope, if anyone is planning to buy one of those, that you are god damn good lifter at your local gym, cause these dolls are heavy as stated, no screwing around, if you have a bad back, please, reconsider. Another annoying thing is due to the skin material it attracts all sorts of hair (yours, your pets, even doll's own wig), and it's very annoying to get rid of them. FYI, neck comes bended for packaging, to safely straighten it out, attach the head first and gently correct it, as without the head there is little leverage and you might damage the skin. If you are, however, dead set on getting yourself a doll, just read and check everything carefully (several times), be patient and polite and you should get a fairly good product, not amazing, I'm sorry, it's not, but it's solid good. And if you are going to get any upgrades, I recommend detachable private parts for sure, cause it would be a nightmare to wash... We're gonna check back once those dolls can walk by themselves, cause, damn, this thing is heavy (x2)...

Placed an order on April 14th picking a doll from their "In Stock" catalog because I expected to receive it within 3-5 business days as advertised. I have sent their customer service department at least 5 messages requesting an update on shipping. I received one response 24 hours later stating I have placed a "Custom Order and the factory is busy. Since I ordered from their "In Stock" catalog I had expected to already have the doll, but now I'm getting the sense I'm going to be waiting months on for an update and may not receive anything at as others have complained about on this site. An entire week has gone by with very little communication back from JLD and I feel robbed by this company. Their listed phone number simply redirects you to contact customer support at the same Email address I've been using and they are almost completely unresponsive at this point. If you're considering shopping with Joy Love Dolls, I would be extremely careful and would opt to shop with a more reliable competitor.

Great customer service and great quality product

Great service great quality doll

Great price and service! Highly recommend JLD!

JLD HAD been very responsive to my messages. They just were sent to a place that I couldn’t see them. That’s not necessarily JLD’s fault. I do think that those messages should also be viewable in your account on their website however, I fully recognize that the customer service staff are not the ones creating the UI for the website. UPDATE: Of course they aren’t responsive now. I’m furious. I chose from US AVAILABLE STOCK. To anyone that would mean that it is already here, already passed customs. Is it coming from the US? NO. It’s coming from China. Shipped directly from the factory. So now I won’t be able to receive my product because of the tariffs at 125%. Paying another $2000 to receive it will not be happening. ESPECIALLY ON PRINCIPLE THAT THEY LIE! This is a LYING ASS COMPANY. You will not get a doll in the US, you will not get the exact same doll as the picture - they sent me pics of mine with a different wig and darker skin tone. DO NOT BUY FROM THIS COMPANY. They LIE.

2 Puppen im Oktober 24 bestellt und bezahlt. Bis heute, 1.4.25,nichts geliefert. Entweder das ist ein Fake Shop oder einfach nur Betrüger.