JoyfolieReviews of joyfolie.com

Very unique items for both girls and women. Love the versatility as well!

My order took 11 days to ship and when I received it I was missing items including a free $60 backpack for spending a certain amount. They gave me a $10 coupon to replace it. Seriously.... Once I told him I was missing two of the items from my mystery box they wanted pictures of every single piece of clothing and the labels of the bags. I didn't keep any of that and what a ridiculous process that I had to go through for their mistake. Not to mention the items that we received were ridiculous, Velvet flare pants that wouldn't sell for five dollars. So the mystery box was a complete flop. I won't be buying from them anymore.

First let me say the sizes are all over the place. Second, their return policy stinks. I ordered a dress for my daughter in her usual size and it was huge. I already paid $9 to get it shipped to me. If I returned it, it would cost another $9 plus $9 shipping on a different size. They have also recently added an $8 restocking fee. That’s $35 (although they didn’t have the restocking fee at that time so actually $27) down the drain so we kept the dress and by the next year it fit perfectly so I ordered another dress in an almost identical style in the same size and it fit 6” larger all over. It was wildly different! I thought they sent us an adult size at first. I wrote a few emails to customer service because I wanted my money back but I only got automated replies so I was stuck with returning the dress for store credit. The next dress I ordered was very short and wide so I had to return it too. This is like playing poker and I’m losing a lot of cash. This time I contacted customer service through the chat and they said they would refund to my original payment. I got excited until I started asking questions and discovered she just meant they would give my store credit back to me. Bottom line, I don’t recommend their kid’s clothes for slim kids or for people who care about consistent sizing.

Buyer be wear! Absolutely will NOT give you your money back. I bought a dress for family photos and it had runners in the material! Set it up for a return …nope they were going to ship me another dress. I did not ask for another dress! I needed to return due to only needed it for pictures so due to time… needed to look for another dress! I explained this to them and they insisted on a store credit! They said that this was in their policy. (I sure did not see anything about this when checking out) So they kept my Money…it seems extremely shady to me! All you have to do is credit my card! But instead I was forced to purchase More Low Quality clothing…got the large Henley short(I usually wear a medium) it fits like a small! And the bralette is a very scratchy lace! But I does not matter to this company! They want you to just keep trying and paying for shipping on their very cheap clothing. Honestly thought it was a safe place to order due to their marketing…. And being in the US. DONT BUY HERE!

It’s not that Joyfolie is a scam per se, since you do get the items you pay for and they do look like the photos. But their shtick is that they artificially inflate the prices so high so that they can run sales & discounts that make it seem like you’re getting a good deal (most retailers do that)—and then their fine print is that you can’t return and get your money back for any items you got via those “discounts”. You can get store credit, but only within a very short window of time. You also have to pay a decent amount for the return label. The issue is that their sizing is incredibly inconsistent, so even though I’ve gotten some good stuff from here, I’d say it’s too much of a gamble to order from them because an item doesn’t fit right and you got it “on sale”, you can’t get your money back and the return process is such a hassle.

Expensive dresses for the quality. Frey and sting everywhere. The return policy is terrible. If an item is unworn and unused they need to have a better policy for returns.

Unique clothing. Sizing was perfect and Quality was fine. Delivery to Ireland was within 7 days, which came with a customs charge (but that was expected). Received a small free personal gift which was really nice. Will def order again

Clothing is cheap, there were frayed loose strings all over dress I purchased, the sizing is awful and not accurate and guess what you can't return anything. I have never heard of a company that only sells online not giving refunds for completely unworn items a day after they were received. This company will be out of business in no time. Their return policy is very vague and not clear, not to mention what online apparel company would not refund unused, unworn returns. Karma Joyfolie, you guys will be gone soon.