SwitchReviews of joinswitch.com

I’ve loved using Switch to rent out jewelry and handbags, especially as someone who loves designer brands but can’t afford all the designer things! They are always adding new products to choose from and their customer service has always been friendly and responsive! Highly recommend!

OMGOSH! This was one of the best financial decisions I could ever do. I purchased the yearly subscription for my wife as a Christmas gift. Keyword- for my WIFE, who is very indecisive. SWITCH enables her the freedom to swap 1 bag and 3 pieces of jewelry on a weekly basis. As opposed to buying my wife 1 new Neverfull for Christmas, this gives her unlimited options and the convenience to switch name brands, try new colors, and access to a weekly release of more variety. Customer service experience has also been top par. Anytime I’ve emailed hello@switch they’ve responded with a solution that we both agreed on. To be transparent, the only downfall is that there aren’t any options for men, with the exception of one pair of Chanel cuff links that are probably more of a gender neutral option. This isn’t my first subscription rodeo. We currently participate in RTR and Scotch Select. We had been strong supporters of SEASONS (men’s clothing) and KYX (shoe subscription), but they both have since closed their doors. It is my goal that Switch continues their business practices and continues to evolve. I have been a part of this journey when they initially only offered jewelry and have since EXPANDED to premier handbags. I strongly recommend. No need to mention my review, it’s not like I get a discount 😂😂

I agree with the previous reviewer, some of these negative comments seemed a bit one off! They have handbags on both tiers and you literally can switch up as often as you want. I've been a member for a few months now and Switch is SUPERB. I'm now a Select member. They deliver on what they promise, most importantly on the value of the items. The fact that I can borrow items worth thousands of dollars for only a couple of hundred a month is incredible. With the rising costs of handbags, it works on so many levels. I just borrowed a pink Lady Dior bag for 6 weeks, I got so many compliments on it. Switching is easy, the freedom makes me not have to worry about anything and the customer service is top notch. I love how they are constantly improving, and I am really in love. Could not recommend more! ❤🙌😁

I ❤️ Switch!!! This subscription is my ABSOLUTE favorite! Some of these negative reviews are ridiculous… if you have the “core” 3 items a month plan as I do, you CAN get a new item every week… just have to be strategic about sending one back and giving them the two day turnaround time! I have two favorite Chanel pieces I currently keep and a third spot I rotate for handbags—it is amazing!!! I have been a member for over three years and never regretted it once. I tell everyone about it!! If you have doubts sign up for a month and see how awesome it is!!! My sister has the “select” membership and the pieces she has access to are incredible! I ❤️ Switch!!!

At present I am eligible for jewelry membership only (they have a waiting list for handbags). However they constantly send emails highlighting handbags. Spamming everyone about items they don't have access to seems lazy and misleading. Also, another reviewer said "you can get something new every week" which is not correct. In fact, after returning something, you need to wait for it to arrive and be accepted to open up a rental slot for you. Then once you order the next item, you'll wait a few days for them to send it, then a few days in transit (so like a week in terms of business days). This service really only works well if you like an item a lot and want to keep it a decent time. Otherwise you are spending your monthly item rental and only having an item a fraction of that month. I will say Switch has an excellent library of jewelry items. But be aware, as subscriptions go, you can spend a lot of time without any item.

Switch has been my favorite subscription for the last couple years. It’s literally a hack for luxury accessories. The two reviews below are funny because it’s clear on their sign up they have an auth hold for debit card holders. I personally hold onto items 3 months at a time because it’s hard to give up (just had a really hard time giving up my Chanel turn lock earrings). As a collector of Chanel costume jewelry, their stuff is 100% authentic. The customer service is amazing. Everything from the packaging, to value, to quality is fantastic. And since they’ve added handbags it’s been chef’s kiss. Grateful to be a member.

I was getting marketing emails from Switch and finally signed up to try it. Hours later I received an email stating my account was flagged by a third party and as a result my membership, subscription, and order were cancelled. They did not share more information when I asked for clarification. Don’t waste your time; you’re far better off investing in any of the many more established, organized luxury rental subscription services.

I joined Switch as a gift to myself for accomplishing a huge milestone at work. What I got was a $300 hold on my card, which they do NOT make clear unless you travel to the FAQ. The lack of transparency is just wild. They claim it falls off in 24 hours, and yet here I am 4 days later waiting for my $300 and customer service could care less EDIT: The charge fell off on day 6. Still do not recommend.