SwitchReviews of joinswitch.com

I was so excited by the thought of being able to rent several different luxury items for a fraction of the cost. I learned very quickly that this company promises the world then quickly under delivers. If you absolutely must try this company whatever you do, don’t pay for the annual membership because once you’re locked into the annual, they will not refund you any of your money. I tried to order several items gave them three different chances. Some of the packages never even showed up at my door, even though I even paid extra money for expedite shipping. The couple items that did show up at my door were deeply Used the one Fendi handbag I rented had holes all over it. They were not disclosed in the photographs. Speaking of photos they only show you one, so you really are not getting enough description of what you’re even paying to rent. If I could do it all over again, I would not have thrown that money away, I would encourage you to get on the app Whatnot save your money and buy your hand back for the same price that you could rent and wish your money here. Also, I think it’s important to note that I still have not received a confirmation email that they will not be charging me again next year. Be careful with this company.

I've been a member for about two years. The purse quality is so-so, a lot of stained or torn bags, but I stayed a member b/c the price was good and the damage was not that noticeable. However, the last four months I have been trying to get customer service help. Literally no one answers the emails, and there is no way to cancel my account in my portal b/c my account shows I have an item at home that I already returned months ago.. I am going back to Vivrelle, which while pricer, had better customer service and bags in good condition. Too bad that Switch chooses to treat a 2yr + customer this way.

I was excited for this membership. A great way to rotate bags or try before you buy. I signed up for a year to save money. Once my membership started, I went in to order and was frustrated that all of the styles I liked (and previewed before purchasing) were not available. I ended up settling for a few bags and was very unhappy with the quality of what was sent. Completely frustrated, I returned all 3 bags and reached out to cancel my membership. This was a bait and switch since the bags they show as examples are not available when you sign up. They gladly canceled but refused to refund any of my money which was for an entire year- $3,000. This is dishonest business practices. The membership is not what it seems. Don’t sign up for a year. Beware.

While the concept is great, this has been a terrible experience for me. 1) you have to sign for your delivery, so numerous times I’ve had delays in receiving my items because I was not home to sign 2) item availability is TERRIBLE!!!! 3) the best stuff is Select but even the highest tier membership only gives you one Select item and the Core items are just meh 4) quality of bags is hit or miss. 75% of the time the quality is not good. 5) I have one piece at home so cannot use the remaining 3 pieces in my membership until I return it - waste! 6) if you lose it or it’s stolen you have to pay for it… mega yikes

Sono migrata alla SWICH pensando che essendo un'azienda giovane avrebbe fornito trasparenza ed efficienza nel supporto al consumatore. Invece, tra voci non comprensibili nelle fatturazioni le bollette con consumi minimi, ed alcune addirittura senza consumi riportavano cifre esagerate. Ho ricevuto una bolletta di gas di oltre 360 euro senza consumi, il costo della materia energia fino a 50.60 euro al metro cubo: In tre mesi, con nemmeno 5 metri cubi di gas mi hanno fatturato oltre 600 euro.. La misurazione non si attiene a quella reale ma la calcolano a forfait. Non ne parliamo della luce: consumi zero anche 70 euro a bolletta. Minacciano e perseguitano nei pagamenti anche se dimostri con l'evidenza attraverso le foto dei contatori che la fatturazione è sbagliata. Scrivo ed utilizzo questo canale per mettere in guardia coloro che intendono affidarsi a questa azienda e se già lo fanno di stare molto attenti alle fatturazioni! Non lasciatevi convincere di applicare contratti nel mercato libero poichè il loro guadagno è basato alzando sconsiderevolmente il costo della materia energia che moltiplicato per i consumi, fa lievitare la bolletta. Siamo soli in questa giungla e non siamo tutelati da nessuno! Spesa per la materia energia 30,12 € Spesa per il trasporto e gestione del contatore 5,06 € Spesa per oneri di sistema 7,55 € Imposte 0,00 € Accisa su kWh 0 a 0,022700€/kWh 0,00 € Altre partite -2,00 € 1 x Sconto Bolletta Online (valore unitario di -2,000000) -2,00 € Totale Fornitura 40,73 € IVA 4,07 € Importo IVA vendite 10% (su imponibile di euro 40,73) 4,07 € Totale Fattura 44,80 € CONSUMI E LETTURE Data Lettura Tipo Lettura Energia Attiva (kWh) Energia Reattiva (kVarh) Potenza (kW) F1 F2 F3 F1 F2 F3 F1 F2 F3 30/04/2025 Reale Distributore 0 0 0 0 0 0 0,00 0,00 0,00 31/03/2025 Reale Distributore 0 0 0 0 0 0 0,00 0,00 0,00 Totali 0 0 0 0 0 0 0,00 0,00 0,00 Totale 0 kWh Totale 0 kVarh Massimo 0,00 kW IL MESE DOPO Materia energia 49,06 € Materia energia 50,69 € Materia gas naturale 58,69 € (DATI RELATIVI ALLE BOLLETTE)

AVOID AVOID AVOID! I rented a Chanel bag for weddings and for some upcoming events I had. The purse got stolen from my checked bag while traveling and despite providing police reports, claims with the airline, etc., Switch offers no insurance. None. So you get stuck paying the total cost which is SO not worth it.. especially considering the "retail price" that they advertise is around $1,000 higher than if you were to just buy the bag yourself. So if you randomly get robbed while having the bag, if you accidentally lose it, anything like that, you get stuck paying $5k for a bag you wore maybe twice. The bag was also so worn down, scratches on the zippers, strings from the stitching popping out... such a scam. Appalled that a company that allows people to rent designer jewelry and clothing wouldn't offer ANY kind of protection to its customers... such a joke.

Such trash. I signed up for their premium tier - one select, three core. All of the items looked like I fished them out of a thrift shop. They were smelly, dirty, worn down. Best part is that if you want to buy them they quote inflated, store prices. I’m sending all of the items back unused. Don’t waste your money or time on this service.

DO NOT buy from this company. I paid in full for a yearly membership, received my first bag that was in poor condition, and you cannot get another bag until you send back the other. So if one comes on that you like it’s already taken by the time you send it in. They are desperate!! I tried to cancel after a week as the service did not fulfill on their end but they said no refunds as paying yearly gets you off the waiting list. If you are that popular replace me with someone on the “waiting list” and have me pay full price for the month. Use Rebag. Way better company.