ReelReel helps you stash money so you can spend it on the things you love. From designer fashion and accessories, to beauty products and furniture, you can now treat yourself to the things you want with your own saved money. Buy with savings. Not Credit.
Reel (joinreel.co) has 234 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
234 approved reviews, newest moderated first
Angi W.
What an easy way to get luxury items that you would normally feel guilty about buying! I hardly missed the weekly debits from my account and before I knew it, I had a big bottle of Tarte Radiance drops in my mailbox. Thank you Reel! I want to do it again.
Response from ReelMar 13, 2019
Hi Angi, Thank you for letting us help you save for those Luxury items you've been eyeing. Don't forget to tag us @joinreel and so we can see your new goods.
ROSIE M.
I have reel a few times even having an item cancelled and refunding my money. I had no problems with Reel. I have received my items and I have received my refund as expected. Shania has been my point of contact in most of my inquiries but have also dealt with Ana. Both ladies were professional and prompt. Currently, waiting for an item to be delivered or receive a status but Shania has replied every time. I’ll continue reel’ing for as long as I can.
Response from ReelMar 13, 2019
Hi Rosie, Thank you for letting us help you save for the items you've been eyeing! We are happy to hear Shania and Ana provided you with great service. Don't forget to tag us @joinreel We would love to see your new item once you've received it.
Renee S.
Their response time is extremely slow. I requested a refund on 2/19. I spoke with Shania and Ana who both said it’ll take up to 10 business days for me to see the refund. They haven’t cancelled my reels to refund me. And now they are not replying to my message. poor customer service. I will be contacting the bbb and making a visit to my bank.
Response from ReelMar 13, 2019
Hi Renee, We are so sorry about the Delay. However, it looks like your refund has been issued back to you. We again apologize for the inconvenience. Please feel free to reach out to us if there is anything else we can possibly assist you with.
Elizabeth W.
Update 03APR2019 - Shania has continued to be so helpful with all my questions and is prompt and has great customer service. Thanks again!!! February 2019 - Shania has been great at prompt follow up with answers to my questions and her helpfulness. Thanks so much!
Response from ReelFeb 28, 2019
Hey Elizabeth, Thank you for your kind review! We are happy to hear we were able to answer all your questions. Don't forget to tag us @joinreel when sharing your new goods.
katvie25
I’ve been reel-ing for couple months now and I’m loving this website/app it really helped me a lot to save for the items that i really want coz I don’t know how to save LOL this is a great idea for the people that don’t know how to save (well for everyone of course) you would not notice that your done reel-ing. I also love all the team shania, ashley, anna, all of them! they respond quick and they really help me every step of the way and questions about stuff too. I recommended them to my family and friends and they can’t wait to reel-ing :)
Response from ReelMar 1, 2019
Hey Kative, Congrats on completing your reels. We are so happy we were able to help you save! Don't forget to tag us on @joinreel and show off your new goods!
Paris R.
I feel like this app was made for me. I am so bad with money and it’s awesome to set an amount per day for something big or even something as small as makeup, and not break the bank. I love that you can change the amount whenever you need to or just pause it. I will give a pointer though, I wish there were ways to cancel items or switch your savings to another item directly from the website instead of having to ask the personal shopper to do it. Also when you have saved for your item it’d be nice if it disappeared from the savings menu coz it doesn’t need to be there anymore once you receive it. Also an app would be better than website! But other than that I’m such a fan and have told so many friends about it, I think it’s just such a smart idea!
Response from ReelMar 13, 2019
Hey Paris, Thank you for sharing your great experience and thank you for your incredible Feedback. Please stay tuned because we have so much more in store and exciting things to come. Don't forget to tag us on IG @joinreel and show off your new items you've been saving for.
Kesha
Excellent! My personal shopper Anna was awesome! I would definitely order again.
Response from ReelMar 13, 2019
Hi Kesha, We are happy to hear we were able to help you save and was able to provide great service. Don't forget to share your new items with us, Tag us @joinreel.
Amy Rae H.
Super duper helpful!
Response from ReelMar 13, 2019
Hi Amy, Thank you for sharing your great feedback ! Don't forget to tag us @joinreel and share your new goods with us.