ReelReel helps you stash money so you can spend it on the things you love. From designer fashion and accessories, to beauty products and furniture, you can now treat yourself to the things you want with your own saved money. Buy with savings. Not Credit.
Reel (joinreel.co) has 234 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
234 approved reviews, newest moderated first
Ana N.
😘😘 Shania is amazing person, I emailed her I believe 8 or 9 times and she responds immediately. Only the thing that it's taking a little longer to get your stuff.
Response from ReelMar 13, 2019
Hi Ana, Thank you for your Awesome Feedback! We are happy to hear we were able to assist you! Don't forget to share your beautiful new items with us , tag us @joinreel.
nadia C.
Please provide a customer service number. Emailing and getting a hold its hard I need help on my order
Response from ReelMar 13, 2019
HI Nadia, We are sorry to hear you were unable to locate our Customer service number. However, the number is provided on our TrustPilot page and you can also reach us Via email at [email protected]. Please reach out to us so we can better assist you.
Annina L.
I saved to purchase a LV purse through joinreel. I saved up the required amount and placed an order on the purse. After waiting for over 10 days my purse had not shipped and I requested a refund and canceled my order. A refund was supposedly submitted to me on 1/31/2019, today’s date is 2/19/2019 and I still have not received my refund even though I have been told multiple times that the redund has been processed. I would like to receive my refund as I have been promised so many times already. I have purchased an item through reel once before and had no issues and that’s why I am very surprised for the way this has been handled. I am requesting my refund in the amount of $1004 to be returned to me immediately.
Response from ReelFeb 19, 2019
Hi Annina, We are so sorry for the inconvenience. As you mentioned, cash outs do take 5-10 business days. Unfortunately, in this case we usually have to wait for the retailer to refund us first and then we are able to process the refund for you. However, we are working on finalizing your refund right now. Please look out for the email regarding your refund confirmation.
Liz G.
Ana has been awesome!!! And my Reel is perfect! At first, the wrong size was ordered for me, but I let Ana know and she helped me fix it with such ease! Love my first experience! Will definitely be Reeling more!! 💜💜💜
Response from ReelFeb 20, 2019
Thanks Liz! We're happy to hear we were able to help you save for the items you've been eyeing. Don't forget to tag us on @joinreel and show off your new goods!
AK A.
Very thanks to Reel staffs. They are very nice and always answer my emails real quick.
Response from ReelFeb 12, 2019
Thanks AK! We are always here to help.
Ivette G.
I am loving Reel! My first purchase was just perfect and came so mich sooner than expected! Thank you Reel!
Response from ReelFeb 2, 2019
Thanks Ivette! Hope you're loving your new Reel. Don't forget tagging @joinreel on Instagram, would love to see you rockin' it
perryangela
I love it and will most deff be using it again the pause was awesome to and where of good use for me.
Response from ReelFeb 2, 2019
Glad you're enjoying Reel, and yes Pause is a life saver. We 're about to introduce a new feature very soon, so stay tuned ; ) Also feel free to tag @joinreel on social!
Amberly Clarissa A.
I’ve placed numerous orders with the company. I have even changed my mind about an order many times and still received exceptional service. This is one of the most essential services that can be provided. I am balling on a budget, thank you for keeping my credit cards un-maxed. Lastly, shout to your customer service team amazing service. Love, A very happy client!
Response from ReelFeb 2, 2019
Thanks Amberly! Always happy to help in any way we can. That right! Keep those credit cards away and keep on saving ; ) Would love to see you with your new Reels feel free to tag us @joinreel