ReelReel helps you stash money so you can spend it on the things you love. From designer fashion and accessories, to beauty products and furniture, you can now treat yourself to the things you want with your own saved money. Buy with savings. Not Credit.
Reel (joinreel.co) has 234 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
234 approved reviews, newest moderated first
Brit
I've seriously had such great experiences with reel (both the website and customer service). I contact customer service a lot and they're always so sweet and helpful. They're constantly updating reel too and I love every new feature. (The ability to transfer funds from one reel to another is AMAZING, THANK YOU)
Pauline V.
So far so good
Genesis D.
I have reached out to them 3 times already & I have yet to receive a response. At this point I regret ever using them. I do not recommend them to anyone .
Response from ReelAug 12, 2019
Hi Genesis, Thank you for your review. It looks like you reached out to us before we opened. Please keep in mind, we are open from 9:30 am to 5pm PST. No worries though, someone from our team has responded to your inquiry and can continue assisting you via email. We hope we are able to get everything resolved for you. XOXO, The Reel team
Mahaputri K.
I’m so in loved with this website .. very helpful and for sure will use it again :)
Mita W.
This is a worse website ! I wouldn’t recommended to anyone, so looking forward for the shoes that I have been saving for and when I finally got it it’s the wrong size , so now I am waiting for my refund !!!!!
Response from ReelAug 5, 2019
Hi Mita, Thank you so much for your review. I'm so sorry to hear the shoes you saved for came in the wrong size. I was unable to locate you by name in our system. Please send an email to [email protected], so we can better assist you with getting the right shoe size ordered. Again, we apologize for the inconvenience. XOXO, The Reel Team
yaya
This is the worst website ever. I ordered some shoes and the shoes wasn’t right and. They give me a refund since July 11. I still didn’t get my money. I need my money ASAP
Response from ReelJul 31, 2019
Hi Kimoya , Thank you for your review! I see your cash out was submitted on 7/11. Please keep in mind, cash outs take 10 business days to fully process and deposited back to your bank account. I see a check deposit was made on 7/19. I would suggest connecting with your bank to verify that the deposit has been made. If you have any additional questions or need a confirmation for your deposit from us for your bank , please don't hesitate to send us an email at [email protected]. XOXO, The Reel Team
Krishna R.
Awesome website with an awesome idea. I’ve reeled 2 items so far and I’m close to reeling my third. As a college student I don’t have a ton of money to throw down all at once on luxury items I want so this is a great way for me to save a little every day/ week. Hopefully I don’t run into any issues in the future but the customer service is great and get back fairly quickly which is awesome b
Ameena W.
The worst service I ever had to deal with!!! When I started to Reel and the price was 283 and when I finished paying they sent me an email saying that the price went up $485 dollars sad... now they want to take 10% from my money to give me a refund!!!
Response from ReelJul 30, 2019
Hi Ameena, Thank you for your review! We are so sorry to hear you are unhappy with our site. We understand there was an issue regarding the pricing on the item you were saving for. We would be glad to assist you with a refund without a 10% fee. Please be sure to contact us directly at [email protected] and we will be able to better assist you with your refund request. XOXO, The Reel Team