Myrna S.
It was very good
It was very good. And right away,my order is in my door. Tirzepitide is my choice and im losing weight every week. Thanks for JoinPolly!!! Finally I can accomplish my weight goal 😉

Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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368 approved reviews, newest moderated first
Myrna S.
It was very good. And right away,my order is in my door. Tirzepitide is my choice and im losing weight every week. Thanks for JoinPolly!!! Finally I can accomplish my weight goal 😉
Makayla J.
The whole process has been so easy! Customer service was great when I needed to delay a shipment. I spoke with a woman by the name of Cheryl who was awesome in making sure my dose would not show up while on vacation traveling. I would absolutely recommend!
Maren M.
Polly was a great company for my GLP1 journey! I got my meds fast and easy. With helpful explanation and instruction. Prices were very reasonable and I appreciated the flat rates! They were responsive when I had questions and quickly adjusted my dosing when needed. I also was able to cancel my subscription easily when I reached my goal. I appreciated their excellent customer service and communication. I would highly recommend, and have recommended to several friends and family members to get their glp1s through Polly.
Michele
Excellent customer service!! My order is always delivered on time and in cold packs.. Im down28 pounds in 3 months it also helped me with arthritis in my hands. Its a miracle drug honestly!!
Roxanne F.
The responses for my request to move my refill date was very prompt.
Lee
As usual, I couldn't be happier with join polly. Their response time to emails is measured in seconds, not days. This is unheard of, and speaks volumes for everything else that they do, as well. I had to go back and forth several times as far as starting my next batch, and they were more than accommodating for me.
Adam U.
I have to say. Everytime there is an issue they help to correct it. Last issue I had before this recent one they shipped my medicine and it sat in a warehouse for days. When I finally received it, it was very hot and ice packs melted. I was concerned with the strength of it and they shipped me an entirely new 3 month supply no questions asked. This time I had to reinstate my shipments and my account wouldn't let me. They fixed it and got me back up and running!!
J.P.
Was great from January 2026 until now. They took my money on July 25, today is August 6. Until now, they have always shipped my prescription 1-2 days after taking my money. We are now a day shy of 2 weeks out and customer service is just giving me the runaround on where my medication is, when it will even ship, and why this is happening. On Monday they told me it would be expedited, which seems odd since their website boasts they do overnight shipping. It still hasn’t been shipped out and customer service is giving me the runaround. Their website won’t even let me pause or cancel since my receipt of my medication is still doing as “pending”. This company has absolute dogs#!t communication and seems to be AI chatbots as well.