Amanda P.
No resolve
Recently new papa pal. On first visit, I complied with the apps required steps, tracked to visit, start visit, and discussed visit with client when I arrived. No idea anything had transpired of a cancellation (no company contact) and client showed me what tasks they wanted done. I was there for 3 hrs, cleaning and went to end visit NO BUTTON, but completed review. Client had said since I was already there and she wasn't sure if scheduled visit had actually been cancelled since I showed up, we completed the visit. Brand new, I did what I read in the training. Would love to go back to this client, but almost a month later I have still not received payment for my time, mileage, or bonus. Upon checking several times, it's still in review. No warm and fuzzy on this one. Thank God all other visits have been the best experiences. Just waiting.
Response from PapaSep 22, 2022
Hi there, thanks for bringing this to our attention. We've raised your comments to the relevant team, and you can expect an email from us directly regarding this matter.


