PapaReviews of joinpapa.com

I've been very pleased with how each of the three contacts I have had via phone conversations has been attentive to my needs and my requests. If this had been one of out three, I'd say I just had the luck of the draw. But, when I got three for three, I'd say I have an organization that provides training and expects people within the organization to be customer oriented.

Melanie was helpful especially in this heat.

Pa Pa pals is the best company to work for wouldn’t want to work for anything else. I get joy out of helping the seniors because I understand there is things they can’t do there selves and sometimes that they just need someone’s company.

I have been a companion care worker professionally since 2003. During my employment with Papa they have repeatedly cut my bonuses and permanently took away the money they promised me for mileage. Sometimes it takes days to get a call through to support. I have had quite a few times where they cancelled the visit AFTER I completed it and didn't pay me for it. I also have to keep a constant eye on my paychecks because they often pay me less than I am owed. After 4 years of top rated service as a Papa pal... and 95% of clients instantly make me their preferred pal even on the first visit, I RARELY even take a day off. Yet Papa suspended me without even giving me a reason why. It's been more than a month and I haven't even heard a peep from Papa about what I did wrong. nor have I had the opportunity to defend myself. My clients are calling me asking when I will be back. Even Papa support is calling to ask if I can take a visit with my clients because of last minute cancellations or no-shows. The support team doesn't know why or even that I am suspended. My clients are my family and NO ONE is taking care of them. If I am not reinstated soon I am going to have to get a different job and I don't want to because I love and will dearly miss my clients... "family". I think I need to hire an attorney.

Am new to Papa Pals

I did my first and last visit this morning. The people were nice but the app said 10 miles when the one way is actually 19 miles and I took the shortest way, back roads there and back. 19 miles one way is a big difference from 10. Also found out that they do not pay commute miles, only if commuting a customer, makes no sense to me when everything offered is 20-100 miles one way. You can’t make any money at that rate. By the time you drive to any of them you will be paying more in gas than what you are making. The whole thing is stupid and not worth it. If you ever decide to pay for yhe commute to and from customers hone Papa Pal then I would be more than happy to work for you but not going to take money out of my own pocket to do a job because when all is said and done with the way things are now you will never make a dime.

We don't have a recent experience

My moms her time spent with April.