PapaReviews of joinpapa.com

4.01,010 reviews
Hospital & Emergency
78 SW, 7th Street, Miami, Florida

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Papa

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About Papa

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.

Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: joinpapa.com
Website: joinpapa.com
Category: Hospital & Emergency
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Papa reviews

1,010 approved reviews, newest moderated first

Consumer
Oct 16, 2024
The company opportunity
The company provides an opportunity to own your time and work when you can. The program is easy and clear.
Response from PapaOct 18, 2024
Thanks for sharing your feedback with us! We appreciate it. 🌟
Julio C.
Oct 15, 2024
Very good
Very good, it's a different experience and I liked it.
Response from PapaOct 18, 2024
That's great to hear! Thank you for sharing your feedback with us.
Dean A.
Oct 14, 2024
The ability to help people in need and…
The ability to help people in need and make some money
Response from PapaOct 18, 2024
Thanks for sharing your feedback with us, Dean! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Jasmine M.
Oct 12, 2024
Very great experience
Very great experience. Look forward to more jobs in the future to come
Response from PapaOct 18, 2024
Awesome! Thanks for all the great work you do as a Papa Pal. We appreciate you! 😊
Melania M.
Oct 3, 2024
I do not like chatbot
I do not like chatbot. I would much rather speak to a human being. I do not like all the confusion on setting up stripe to get paid.
Response from PapaOct 18, 2024
Hey there, we’re sorry to hear this. Our team would be more than happy to assist you regarding this matter. Can you please submit a ticket to our team at the link here: https://papa.com/palsupport? Once submitted, be sure to keep an eye out for a confirmation email and other updates.
Aaron B.
Oct 1, 2024
Travel expense
The member I was working with was great. The travel time was a bit excessive. I just wish I got paid travel time going and going home. It was pretty expensive covering gas and tolls before picking them up and after dropping them off.
Response from PapaOct 18, 2024
Hi there, thank you for sharing your feedback with us. Rest assured we take all feedback very seriously and all reviews are raised with the relevant team for consideration. Thanks for all of the great work you do as a Papa Pal! 😊
Melissa B.
Oct 1, 2024
Overall
Overall, great gig job. There are customers who will be rude and treat you like a slave.
Response from PapaOct 18, 2024
Thanks for sharing your feedback with us, Melissa! We're sorry to hear about your negative experience and appreciate you bringing this to our attention. We'd like to speak with you more about what happened; please contact our support team by using the chat support section on your app, or by submitting a ticket at the link here: https://papa.com/palsupport.
Belinda D.
Oct 1, 2024
My papa pal match was incredible she…
My papa pal match was incredible she was great to be around and I enjoyed her so much !
Response from PapaOct 18, 2024
That's great to hear! Thank you for sharing your feedback with us. 🌟

PapaReviews of joinpapa.com

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