peter B.
Flexibility is very important to me
Flexibility is very important to me
Response from PapaNov 26, 2024
Thank you for sharing your feedback with us. 🌟

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
peter B.
Flexibility is very important to me
Response from PapaNov 26, 2024
Thank you for sharing your feedback with us. 🌟
Lance R.
Nice client easy and to follow directions provided
Response from PapaNov 26, 2024
Thanks for taking the time to share your feedback with us! 😊
قناه ا.
Good Logo good font
Gela
My first visit was to be last Sunday Nov 3rd and guess what 15 minutes before I got a call from the company and they said the person had an asthma attack so would I like to be rescheduled so I rescheduled again for this Sunday I'll keep you posted.
Cynthia C.
Awful in every way except the bond you build with these members. As Pals, we aren’t “allowed” to call the company we work for! We have to use a chat box and wait weeks on in to get our issues addressed, and rarely solved. They have just started taking away bonuses that have come with every VA Beach member for almost a year now, without an explanation. Even have “removed” a bonus after I accepted the visit. They don’t care if you’re sick or having an emergency the day of a scheduled visit, if you cancel you are penalized and threatened to be removed from platform. I have had completed visits with verification from the members that were taken from me and not paid. I had to submit a ticket and wait over 11 days to get the first response. Its sad. Its very sad. They do not take care of their Pals at all and expect someone to drive a lot of miles for $34 for two hours and pay 7$ plus in tolls, plus gas. It’s ridiculous. It was worth it with the bonuses, but now that they have just up and removed them without even warning us, its no longer worth it. I can make 34$ in under an hour with Uber and stay in my city. This will be my last year with them. I hate it for my members, because they don’t want anyone but me.. but I have bills. Its just unfortunate all the way around. But this company needs to get it together and treat their Pals much better.
Tonya S.
Good communication
Response from PapaNov 8, 2024
Thanks for taking the time to share your feedback with us, Tonya! We appreciate it. 😊
Mayra A.
If you love being of service and have a passion for people this is great everyone is in need of an ear , help, and companionship
Response from PapaNov 4, 2024
Thanks for sharing your feedback with us, Mayra! We appreciate it! 🌟
Sandra
I love being able to connect and learn form our clients. I love hearing all of their stories while I help make their life a little easier. Whether that’s cleaning, organizing or being a companion for a short period, I feel like a made a difference. Thank you Papa.
Response from PapaNov 4, 2024
Hi Sandra, thank you for taking the time to share your feedback with us! We always appreciate hearing from Papa Pals like you. 😊