PapaReviews of joinpapa.com

Response from PapaAug 5, 2019

Hello, Rose Mary! It pleases me deeply to know that you have been taken care of with such attention from the first call to the very end of your first visit. I appreciate your feedback! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories! And thank you so much for any recommendation you would make for our services.

Response from PapaAug 2, 2019

Hello Joy. We are so sorry that we did not meet your expectations nor our expectations for the appointment you had with us. It is our desire and mission to effectively and attentively assist our members with reaching their destinations and goals. The error that occurred has been corrected since this event. Should you consider using our services again, we can offer you a 15% discount. We wish you well.

Response from PapaAug 2, 2019

I'm so pleased that you're able to get so much out of this beautiful experience! We'll always be here for you, just a call away! Let us know how we can be of any help!

Response from PapaAug 2, 2019

I appreciate your feedback! Feel free to give us a call to talk about the details. We love to hear success stories!

Response from PapaAug 2, 2019

Becky, I'm so glad that you have been able to use and enjoy our services! Give us a call a to provide us with all the details that made your time special! We love to hear success stories!

Response from PapaJul 29, 2019

I'm glad we have been able to provide a few excellent Pals to visit and assist you! While it is true that the billing department does not have telephonic conversation, there is an email that you may use to reach out to them: [email protected]. However, I believe you were assured in your last conversation that we are investigating the potential issue on our end and that we'd call you back at the end of this week. Please also call your bank to confirm as our system still shows proper payment, as per your last conversation with the office.

Response from PapaJul 29, 2019

How awesome! I'm so glad we were able to provide you with excellent Pals and service! I appreciate your feedback! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories!

Response from PapaJul 26, 2019

Hey Chris! I'm so sorry that you were in this position of frustration. We do as much make as we can to ensure you and other Pals feel comfortable enough to reach out to the team to keep conversation open. We have many tools placed in the app for Pals to assist you and others in tricky situations, i.e. a Pal Hotline, a chat service specifically to help when a Pal has some issue or question, etc. I apologize for the fault we had in you discomfort. We have updated our system now for you to see related details about the member. I'm proud that you were able to help the member in making it to her appointment and persevering past what could've been a smoother situation. If you were interested in helping another member at some time, I would hope this knowledge would help you make a smoother successful visit. We're just a call away if you need any additional help!