Midi HealthReviews of joinmidi.com

What made my experience great was the knowledge of the NP I spoke with. She addressed all my concerns and made me feel heard. I honestly felt pretty excited to start my HRT journey after speaking with her. Finally relief for my moderate to severe symptoms.

I cannot get in touch with anyone from custo.wr support. Im pretty sure my dr has told me to get a different dr. She sent meds to my pharmacy without discussing dosage, timing or anything. I called customer support and never got a call back or an email. I've paid 250 for the consult, then paifd for meds. . If they try to make me pay 250 again ill go elsewhere. I need so.eone to talk to me about the process of switching doctors

Amazing experience! Saw the NP from.the comforts of my home. Meds were called into my pharmacy and my insuywas billed. Very easy and my NP, Kristina, is the best!

Amazing experience!! I signed up and had my appointment the same day!! My NP asked questions, LISTENED to me , and since she had access to my previously done blood work, she was able to create a plan for me and prescribe meds the same day!! My only regret is not becoming a patient sooner!!!

These people are truly doing gods work over here. The care and attention they give, the way they listen, validating your experience and feelings. There is nothing like Midi. I am beyond grateful for this experience and I cannot stop telling everyone about it. Thank you 🩶

I am only giving the one star because my clinician was lovely. I must say I really liked my clinician Cynthia when I first started with Midi Health, she was caring, listened to me and truly wanted to help me with my health and goals. Then I was abruptly transferred to someone named Jennifer. Not a great fit, she was more concerned about sticking to the 15 minute time frame that is allotted to you for an appointment, then actually helping me. My largest frustration is having no access to a person to help with challenges that arise between Midi Health/Insurance Company/Pharmacies. Which cause delays in securing much needed prescriptions. When there is an issue you have no one to speak with and are directed to basically AI generated email stating you will hear from someone within 3-5 days. There has to be a better way to service clients especially when dealing with health issues and meds. As much as I was hoping this would be a better alternative to going to a doctors office, I am recessing and will probably go back to conventional medical care. Great idea, horrible execution!

Slow to respond to every message. Disjointed service. Asking me questions that they already have the answers for. Like what is the point of filling out an onboarding patient survey if they are going to repeatedly ask me those very same questions again? Not promptly forwarding prescriptions to the pharmacy. Not giving refills on something I need automatically every four weeks. So I have to reach out every four weeks and wait a painfully long time for replies. This company is so typical of modern 'customer service'. Seems like other people have had better luck for the most part. I have not done anything to make them treat me like a parasite, but that is how they treat me. I have always been patient, courteous and polite. Even in the face of way below average service.

Midi helped me more in ONE day than my PC did in 2 months! Easy to schedule, got an appt within a few days, and had a great provider who actually understood, and addressed my concerns, and provided a solution THAT day!!! Im so happy!!! I would recommend them over and over!!!!!