Midi HealthReviews of joinmidi.com

My NP really listened and took the time to walk me through my options and develop a plan that felt right for me. She was incredibly helpful, thoughtful, and easy to talk to!

I had a great experience with my first Midi visit! My NP was kind, professional, and knowledgeable. I felt heard and cared for. I'm also blown away by the efficiency of the whole process. When I initially looked into Midi, I was able to get an appointment THE NEXT DAY. And my medication shipped so quickly as well. Just an overall really positive experience. Would recommend to all women!

Any woman in perimenopause or menopause knows that finding a provider who cares about and/or specializes in this topic is laughable. Clinicians either are dismissive, have no experience/expertise and say go elsewhere, or are so booked out you can't see them for months, if they even accept new patients. Fed up, I looked online and saw top reviews for Midi. Turns out, my company offers and promotes our access to Midi through our insurance. I was able to book an appointment and be seen less than 24 hours after visiting the Midi website with someone who believed me, listened to me, validated my experiences, and had a path forward. I was able to start a treatment plan with a prescription that very night! 1000/10 Midi is the way to go for your peri and menopause needs!

A few years ago I thought I was losing my mind and something was really wrong with me, my primary care/OBGYN (who is a fantastic doc) did not know what to try next. I told her I had heard about Midi via several podcasts I listened to, and she agreed yes, please go talk to someone who had the proper education and updated information, she knows she was educated during the WHI scare and lacks in this area. The process to get an appointment with Midi was QUICK. Within a few days I had met with a clinician, felt completely heard and validated, and had a plan to help me feel more like myself again. I prefer a less aggressive approach when making changes with my body and my clinician was respectful of that. She provided me with good education resources that I can trust to continue to learn. She continues to let me lead the way with my journey and the positive changes I see and feel give me confidence we're on the right track. I feel so much better today than I did a year ago, and I tell every woman I know about Midi.

MIDI is clearly all about quantity, not quality. They employ thousands of "doctors" who see countless patients daily in 15-minute virtual increments. They claim to be known for their "fast, easy contact with doctors who treat with empathy." My experience was the opposite in every way. Alisa Frierson had not read my file prior to our first appointment and therefore had no idea I was a new patient. She expressed zero remorse, but instead, shared that she "sees upwards of 30 patients daily, including taking on patients from other docs." She led me to believe she would be available as soon as my labs were uploaded. She was out for a week and a half. She was 10 minutes late to my 15-minute appointment today. Again, no apology or accountability, just the same canned greeting, "How is your treatment plan going?" To which I reminded her, again, that I am not on a treatment plan yet because she needed to read my labs. During this conversation, she was rude, argumentative, and completely lacking in empathy. She refused to give me my full 15-minute appointment time because she "had another patient waiting." When I told her I wanted to request a different doctor, she said, "Well, your labs came back normal. Are you going to start a new medication or not? If there's nothing else I can help you with today, I need to get to my next patient." Absolutely one of the worst doctor exchanges I've experienced ever.

I'm honestly growing to hate Midi. My prescriptions constantly get cancelled by medical assistants, my messages don't get to my provider, I can't change my medication list, and now to top it off appointments are only 15 minutes for cash pay patients!!!!!! The ONLY reason I haven't left is because my clinician is amazing. Midi started off so great but is progressively going down hill as profits get put over patients and the administration deteriorates

I wouldn't say that Midi is a bad platform. They listen. They do the basic job. For me, they are not what was advertised. My health insurance needed pre-authorization, the department did not understand what was needed for submission. They told me twice that I did not have prescriptions on my plan, and asked me for my card, I sent both times, where it clearly stated that I have prescriptions and the ID #s they kept asking for. I had to call my health insurance to understand the reason behind the denial. (It was because how they completed the request). I spent an hour, maybe more with the health insurance going over what was needed and some options. Now the customer service team is has a wonderful personality and seems to be helpful within their means. However, the point of using this platform was to have less headache. I spoke with the nurse today and she is asking me more than informing me. I need assistance with my nutrition, hormones, etc but I have to get the plan from my health insurance to find out what they allow. Im not saying I cannot or wouldn't do it but I worked in the medical industry at one phase of my life and still have family that do. I'd never make a patient do that unless necessary, and what they are asking isn't necessary. I need assistance, I have a few complications, and I live a busy and stressful life. I came to Midi because I needed help not to add work on my plate. Overall assessment Limited but Amazing Customer Service; Good Health Care knowledge; Simple Backend knowledge

Initial 30 minute consult was mostly confirming what I had filled out on-line. In last minutes it was wrapped up in asking me to schedule the 15 minute follow-up. Recommendations/protocol not discussed, followed later. I’m okay with all the above, what followed was absurd. 250 for 30 minutes 125 for 15 minutes I’m okay to pay this amount out of pocket if the website actually functioned. I spent hours to and fro getting bouncing to various on-line health portals. One moment I have an account, the next I didn’t, bizarre and frustrating. Phoning was of no help — AI greeter called me by name eager to assist. When it could not accept my agent request, I was cut off. Rinse and Repeat. My expectation at this price point where MIDI nursing staff recommends MIDI products the company would be much more accountable and customer focused.