Midi HealthReviews of joinmidi.com

Amanda makes you feel at ease. I felt heard for the first time in a long time. Rather than having to have a barrage of blood tests done and made to feel strange about my symptoms, I was provided with thoughtful understanding and a course of treatment. She provided in-depth information in order to help me understand and select what was best course of treatment for me while assuring me adjustments can be made as needed. I’m hopeful for the first time in a long time that feeling myself again is possible.

Pleasant experience. Patient with me and listened carefully to my situation. Figured out a plan and wonderful dr. So pleased…

UNETHICAL BILLING PRACTICES The dr was nice but it seemed like she would prescribe whatever it was I asked for regardless of history or need. She did send me for bloodwork but never saw the results before prescribing me meds for hormonal imbalances. Also I was told that the appt would be free (with a normal copay) but then I received a $65 bill. Nobody ever mentioned that it would be this amount for EVERY APPOINTMENT! I don’t recommend unless you get in writing what the appt will cost and hopefully you get a provider that isn’t just handing out scripts because they think you fit the mold for menopause or whatever else is going on.

Was fantastic , Dr Burke understands my symptoms and gives me solutions. Very very excellent experience for me . I love it .

It was very easy to schedule my first appointment. The medical provider was punctual and prepared. She listened and was not rushed. My questions were answered. I felt better afterwards.

I came to Midi Health with high expectations because I strongly support their mission of providing accessible, specialized perimenopause care for women. Unfortunately, my actual experience was an alarming breakdown in basic clinical operations and patient safety. During a paid telehealth consultation, my provider evaluated my symptoms, agreed on a treatment plan, and explicitly promised to send a time-sensitive HRT prescription to my pharmacy ahead of upcoming travel. However, the provider failed to log the session notes, failed to transmit the promised prescription, and went on vacation without leaving covering care or finalizing my chart. I have reached out to Midi support multiple times across two days to resolve this before my travel date, only to be repeatedly told it is being "escalated" while receiving zero follow-up or medical resolution. Leaving a patient stranded without their promised care or an on-call clinician to complete a chart is a severe operational flaw and clinical safety issue. I desperately hope Midi addresses these glaring backend and provider workflow failures, as their clinical execution is currently failing the very women they claim to empower.

Very disappointing experience before I have even been able to complete my first appointment. I scheduled with Midi because I was genuinely looking for help and was hopeful about their service. Unfortunately, my experience with scheduling has been extremely frustrating. My first appointment was scheduled for July 20 and was canceled because the provider was unavailable. I rescheduled, and since then I have continued to deal with repeated scheduling problems. I have now had multiple appointments canceled or changed by Midi because the clinician was unavailable, including two appointments in a row that were changed on the day of the appointment. Most recently, I had a confirmed appointment for August 27 at 5:30 PM. I received reminders leading up to the visit, including a message that same afternoon with my telehealth link. Then, shortly before the appointment, I received another message stating that the clinician was no longer available. Midi automatically rescheduled me for August 31 at 8:15 AM without first asking whether that date or time worked for me. What makes this especially frustrating is that patients receive multiple reminders to confirm appointments and are specifically warned that they may be charged a $55 no-show fee if they do not attend. Patients are expected to protect Midi’s time, but after having my own schedule disrupted repeatedly at the last minute, I do not feel that the same consideration has been given to my time. There have also been other administrative issues. After my earlier appointment was canceled because of provider availability, the system repeatedly asked me to complete another health questionnaire even though I had already completed one. At one point, Midi’s system also showed two appointments scheduled for me even though I had only rescheduled once. I had to contact support to straighten that out. I also received conflicting information regarding whether the questionnaire needed to be completed again. To their credit, support has responded to my emails and apologized for the repeated last-minute changes. They even acknowledged that they were looking into what happened. However, an apology does not fix the underlying issue when the same scheduling problem continues to happen. I understand that clinicians can have unexpected circumstances and occasionally need to cancel. My concern is the pattern, the extremely short notice, and the way patients are automatically moved to another appointment without a conversation about their availability. I still have not been able to complete my initial visit after first scheduling in July. For a healthcare company built around convenient virtual care, the scheduling process so far has been anything but convenient. Patients arranging work, family responsibilities, and personal schedules around medical appointments deserve more reliable communication and consideration.

My MIDI provider listened to me and my symptoms and helped me get the right treatment. Because she believed me and helped, I feel good, I’m sleeping, and I’m managing my stress. I’ve been able to get active again and I’ve lost 23lbs through lifestyle changes! While I’m still obese, I’m working toward a healthy weight. MIDI is a blessing in my life and will be a part of my care team hopefully forever!