Midi HealthReviews of joinmidi.com

Very responsive and understanding. Listens and provides solutions.

They have competent practitioners who actually listen with a compassionate ear and respond in kind.

Understood my needs caring and supportive

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I love my doctor on Midi. She is easy to talk to and understanding of my needs!

My practitioner listens to my concerns and offers pragmatic suggestions. She is very knowledgeable about treatments and options.

Impressed. AT FIRST. Completed intake, provided insurance info, straightforward scheduling, and was thrilled to get an appt the next day. My provider met expectations. I was looking for HRT prescriptions and this seemed easy to access and met my needs. UNTIL. I received a bill for $250. I have a PPO plan and both the MIDI website and my insurance website said I was in network. MIDI changed me to self-pay without notifying me. I tried to find a place to re-enter insurance info in my portal and could find no option. I made several attempts to call, always getting a message that no one was available. I finally got a response via email, which was vague and didn't address my question. I replied with screenshots of their website and my insurance website proving that I was in network and asked them to run it through again. I'm still waiting to hear back but so far, just daily reminders to pay my bill. I've been an RN for many years and have also worked in the customer service side of health care. It's unacceptable that they didn't notify me when switching me to self-pay especially since my plan is in network. The lack of response in attempts to resolve is adding greatly to the frustration.

Was truly amazing