Midi HealthReviews of joinmidi.com

Read plenty of positive reviews and an equal amount of negative reviews for this service prior to signing up for Midi. Should have listened to the negative reviews. Firstly, it took over a month to get into see a provider. Once I did, I'm fairly certain the person I was matched with was drunk. She was so strange. I started out by saying the last several times I was given HRT, I was left with debilitating vertigo. She listened, then proceeded to prescribe another round of HRT claiming this stuff was different and pursued NO further testing and asked NO further questions. I felt so disheartened and decided not to go back. My insurance does NOT cover this service so I spent $250 for the same quality of care I could have had for $35 using my insurance and going to a regular old provided. What a waste of time and money. Do not recommend.

I have been with MIDI for nearly 2 years and nothing has been better than working with them on perimenopause symptoms. They he symptoms evolve and our conversations have allowed for adjustments and better support. I recommend them 100%

I’m giving MIDI Health a 3 because overall I’ve had a good experience with my providers and received HRT support and good communication in the portal. My issue is be wary of the billing department as I was suddenly shown a balance of $100 in the portal and when I reached out to billing to explain this charge as I had paid all my $40 copays they showed me two visits where they said I owed $50 copays with no explanation and they said they had no record of my two $40 copays for those visits. So I had to take several hours out of my busy schedule to find those copays on my bank statements and send to billing and then call my insurance to confirm my copay accounts. I still haven’t heard anything from billing since I showed proof I paid and the portal is still showing I owe $100. This has caused me stress and one of the support people accused me of not understanding the billing process and not reading the report correctly and was kind of rude. Need to improve your customer service.

Great doctor good info convenient appointments

I was able to get an appointment very quickly. The Tele-med format was easy to access and so convenient. There were a few hiccups with the first appointment but the clinician was very good at communicating any delays in our start time. My clinician was extremely knowledgeable, patient, and a great listener. She excelled in describing all the benefits and the potential side effects of HRT and had an answer for all my follow-up questions. She also provided me with a thorough post-visit info sheet about supplements that are available for women with perimenopausal symptoms. I look forward to our follow up and to finally feeling better!

Clinician was attentive, asked questions and started me out with a plan. A follow up visit is scheduled and an open opportunity to send a message with any questions.

The provider listens and has helped my perimenopause symptoms greatly! I highly recommend!

I have been trying for over a year to get an in-person appointment with a provider who could help me. They either required a referral I couldn't get my primary to make, or were full, with an 18 month wait for a new patient appointment. Out of sheer desperation I registered with Midi. I was able to set up an appointment with a short 4 day wait. My experience with my Midi provider was a positive one. They understood that I was worn down, tired, and asked questions (very professionally) in order to create a plan. I appreciated her honesty and explanations. I felt heard, seen, and understood. Be aware, there will be intake forms (current meds, medical history, etc.) try to be very thorough AND honest when completing these. This saves time during your appointment for follow up questions. I had very low expectations going in, but have been very pleasantly surprised and feel cautiously optimistic that I might actually feel better EVENTUALLY. I didn't get to this point over night, and one appointment, one prescription, isn't going to magically "fix" things. But it's a first step in the right direction, with a provider I believe is willing to listen and work with me to figure it out.