SFO
Lack of customer service - patients put at risk and miss their medication dosing
I spent a week trying to get my prescription refilled - I made four attempts and either had no response and then the refill was called into the wrong pharmacy. The lack of response was so poor I missed the scheduled dose of my medication. This has happened to me twice - I will be moving on from Midi.
Response from Midi HealthNov 13, 2025
Hi there, we're so sorry to hear this was your experience.! We've requested some additional information from you, so that we can look into this further.



