Lindsay
A frustrating experience
I’ve had a terrible experience and plan to change once my prepaid meds are complete. I’ve stayed for close to a year thinking it will get better. It has not. The portal is full of glitches. Some provider are helpful. Others seem like they are barely listening. When something goes wrong with an order or appointment or shipment, which is often, it takes 3-7 chats/phone calls/emails to resolve it. Representatives often have conflicting information for resolving issues.
Response from Fridays HealthSep 16, 2026
Hi Lindsay, I'm so sorry for the frustration you’ve faced with our portal and communication over the last year. We’re taking your feedback about the inconsistent information and technical issues seriously to improve how we support you. Please email [email protected] so we can look into this personally and help. the Fridays Team