customer
Easy and fast
Easy and fast
Response from Fridays HealthSep 20, 2026
Thank you for the kind words. We're glad the support has made a difference, and we're here whenever you need us.

At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
4,428 approved reviews, newest moderated first
customer
Easy and fast
Response from Fridays HealthSep 20, 2026
Thank you for the kind words. We're glad the support has made a difference, and we're here whenever you need us.
Melissa R.
I placed my order and still am waiting on the medication. I signed up and completed payment on September 9, and immediately reviewed a prescription for anti nausea medication, but no information on the actual glp1. On 9/15 I got a message asking that I mark the GLP1 medication received, and it has still not been processed and there is no tracking. They keep asking me to just be patient and there is no actual people you can talk to. I requested a refund as asking me to mark medication received that their records clearly show had yet to be processed and shipped, is a fraudulent business practice. I went with this company based on reviews and have since learned that I should’ve done more research as I’m now out $700 and no medication. They refuse to refund based on their terms and conditions.
Response from Fridays HealthSep 16, 2026
Hi Melissa, thank you for your feedback. We sincerely apologize for your experience and would appreciate the opportunity to make things right. We’ll be reaching out to gather more details. Your experience matters to us. – The Fridays Team
customer
Very disappointed
Response from Fridays HealthSep 20, 2026
We're sorry to read this. It isn't the standard we hold ourselves to. We're not going to leave it here: our team has opened a case from this review and will be reaching out directly. Please look out for a message from us shortly.
Yojana G.
TERRIBLE! De los peores servicio al cliente con el que me he tropezado. Jamás, jamás volverán hacer una opción para mí. Juegan con el dinero y la salud de las personas 3 semanas esperando una reposición , 3 semanas esperando una llamada con una médico? Es esto lógico?
Response from Fridays HealthSep 20, 2026
Lo sentimos: al leer esto, está claro que hicimos las cosas mal. No lo vamos a dejar así: nuestro equipo abrió un caso a partir de esta reseña y se pondrá en contacto directamente. Por favor, está atento a un mensaje nuestro en breve.
Chianta S.
Folks save your money. I started Fridays in February the lack of customer service is horrible. Was billed over 800 dollars for a 3 month subscription and was told I could not get my refill because the next billing cycle had come. It took 1 week for billing to call me back. I referred so many people because outside of the lack of customer service, the app was great and the additional access to the community were a great addition. I am very disappointed and will be reporting this to the BBB.
Response from Fridays HealthSep 20, 2026
We're sorry. A delay like this is genuinely frustrating, and it isn't the standard we hold ourselves to. This is being looked at properly — we've opened a case from this review, and a member of our team will follow up directly.
customer
Estan durando demasiado con mi producto ya son 11 días avilés y aún no tengo mi medicamento siendo un total de 15 días que compré el producto y los mensaje que envío tardar hasta días para contestarme y aún no recibo mi medicamento, asi mi tratamiento se atrasará y ya subí las libras que perdí en mi 1er mes de tratamiento
Response from Fridays HealthSep 20, 2026
Lo sentimos. Un retraso así es realmente frustrante y no es el estándar que nos exigimos. Registramos un caso a partir de esta reseña y una persona de nuestro equipo se comunicará directamente. Por favor, está atento a un mensaje en breve.
Kelly B.
I renewed my medication request, they approved it- for the wrong medication! I’ve been with Fridays for a year now. This is a first. Now they’ve acknowledged the error and have escalated to the clinical team, but NO ONE will fix it! They are less responsive than ever. This is so frustrating because they just keep giving AI Chatbot responses and there seems to be no one who can fix the issue and send the proper medication. These delays in reordering have me worried that they don’t have the access to compound Tirz that they claim to?
Response from Fridays HealthSep 20, 2026
We're sorry — not getting a straight answer is frustrating, and it isn't the standard we hold ourselves to. We're not going to leave it here: our team has opened a case from this review and will be reaching out directly. Please look out for a message from us shortly.
Tim T.
The Fridays Team works diligently to keep my weight loss goals on track.
Response from Fridays HealthSep 16, 2026
Hi Tim, thanks for sharing your feedback. We’re so glad our team has been able to help you stay on track with your goals. It’s wonderful to see Fridays weight loss reviews like yours. We’re committed to supporting your success and appreciate you being part of our community. The Fridays Team