Daniel
Everyone I have spoken to has been kind…
Everyone I have spoken to has been kind and helpful.
Response from Fridays HealthMay 10, 2024
We're here for you!

At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
4,428 approved reviews, newest moderated first
Daniel
Everyone I have spoken to has been kind and helpful.
Response from Fridays HealthMay 10, 2024
We're here for you!
Kailey
Dr rushed through everything. Couldn't get the meds approved when my primary can. Very confusing process.
Response from Fridays HealthMay 2, 2024
Hi Kailey, thank you for taking the time to provide your feedback. We are truly sorry to hear that your experience did not meet the standard of care we aim to provide. We understand how crucial it is to feel supported and unhurried during medical consultations, and we apologize if you felt rushed through your appointment. We also regret to hear about the difficulties in getting your medications approved—a process that should be smooth and understandable. We are actively working to improve our procedures to ensure that they are clear and efficient. Please reach out to us at [email protected] with more details about your situation. We would like to understand better and resolve any ongoing issues you might have with medication approval or any other concerns.
Meredith
I felt like my docter rushed me . Did not want to answer my questions and did not know what compound pharmacy you use . Not what I expected .. felt like a number . She also ordered quest labs when I said I was sending in labs I had done 3 weeks before . I was also charged for labs and had to be credited .
Response from Fridays HealthMay 2, 2024
Hi Meredith! Thank you for taking the time to provide us with your feedback. We apologize that your experience with your doctor did not meet your expectations or the high standards we set at Fridays. It's important to us that our patients feel listened to and supported, not rushed or like just a number. We are also sorry to hear about the confusion regarding the lab tests and the billing issue that followed. We aim for a seamless and clear process, and it seems we missed the mark in your case. Please reach out to us directly at [email protected] so we can address your concerns personally and make any necessary adjustments. We value your feedback and are committed to improving your experience and ensuring your satisfaction.
LLOYD
Because my situation was complicated I had to tell your person several times. The good part was the person did understand and was able to assist me. Thanks
Response from Fridays HealthMay 2, 2024
Hi Lloyd! Thank you for taking the time to leave us a review. We appreciate your patience in explaining your situation multiple times. We're sorry for any initial difficulties in understanding your needs, but we're delighted to hear that our team member was ultimately able to assist you effectively. Your feedback is invaluable as it helps us improve our communication and ensure we better understand our clients' needs from the start. Thank you for acknowledging the good part, and we're glad that you felt supported in the end. If there's anything more we can do to assist you or further improve your experience with Fridays, please don't hesitate to reach out at [email protected].
Pamela
After watching lives & research ALOT Join Friday’s was my choice along with I saw Kima in partnership with you guys, But 1st apt no show, But you guys made sure y’all worked with me to get a new apt that wasn’t so far, 2nd apt the Dr & I didn’t agree on things to at wasn’t to NO FAULT of mines, I have to be fair the co-ower reached out personally and I felt so much better after our conversation, so I decided to try again 3rd apt Dr was ok, I felted rushed when answering questions, THIS MY EXPERIENCE & OPINION) then saw that labs came out my account which I didn’t authorized YES they refunded after few emails, But I feel like if some of us don’t need many follow up Dr apt, when having their own PCP why not have that option? If we can show we are getting blood work( this for ones that’s not new to GLP1) but most of us have insurance so paying extra for labs adds to the cost which most of us trying to streamline paying OOP, Customer Service really matters to me, I’m saying this because I felt like Join Fridays wasn’t just about $,yes a company needs to make $ as they should, But a company has to realize in today’s economy & knowing insurance don’t cover most & along shortages some of us really have anxiety because we know what’s it’s like to be overweight now something is working( and I have rheumatoid this helps me so much with inflammation) but we just want to be able sign in the portal, pay then receive meds, What if we don’t have membership and then pay for medication for that month, But how can we just pause then pick up when we can, it’s hard to be able to pay $99 when you don’t have the extra $ for meds, then here comes another month pay membership but still not enough for medicine, I hope this wasn’t to long if you don’t hear it how can anyone company grow
Response from Fridays HealthMay 2, 2024
Hi Pamela! Thank you for taking the time to share such a detailed account of your experiences with Fridays. We truly appreciate your feedback as it is crucial for our growth and helps us understand where we can improve. We're sorry to hear about the challenges you've faced, including the no-show at your first appointment and the feeling of being rushed during consultations. It’s great to hear, though, that our co-owner’s conversation provided some reassurance, and we’re glad we could address the lab charge issue promptly. Regarding your suggestion about lab tests for patients with existing PCPs, we find this to be an insightful and valuable idea. We are continuously looking for ways to make our services more flexible and cost-effective for our members, especially in today’s economic climate. Customer service is a top priority for us, and we want every interaction with Fridays to feel supportive and valuable, not just transactional. We understand the importance of making healthcare accessible and stress-free, particularly for those managing chronic conditions like rheumatoid arthritis. We would love to continue this conversation and explore ways we can support your needs better. Please feel free to reach out directly at [email protected] or through our customer portal. Your input is invaluable, and we are here to make your experience as smooth and positive as possible. Thank you again for your candid feedback and for giving us the opportunity to improve.
JP
Prompt response to questions via email. Promptly prescribed medication & countinued contact until prescription delivered. Ability to read documents after my initial meeting with the NP. Thorough history finding & fact checking process
Response from Fridays HealthMay 10, 2024
We are so glad to hear you are satisfied with our services! Thank you for your wonderful review and for choosing Join Fridays.
lisa
Anytime I have a question it has been answered quickly great customer service. My medication was received timely.
Response from Fridays HealthMay 10, 2024
Thank you for taking the time to leave such a positive review. We're thrilled to be a part of your success story at Join Fridays!
wende W.
Everything has been top notch!!!
Response from Fridays HealthMay 10, 2024
We appreciate you!