LaWanda
Intake appt
My intake appointment started 20 minutes late and it felt rushed as if she was making up for time. The doctor also didn’t look to see if brand name MJ was available in my area before automatically switching me to compound MJ. There was also no talk about insurance.
Response from Fridays HealthMay 2, 2024
Hi LaWanda! Thank you for taking the time to share your feedback with us. We apologize for the delay in starting your appointment and the subsequent rushed feeling it caused. We aim to provide a relaxed and thorough consultation for every patient, and we regret that we did not meet this standard during your visit. We also apologize for any oversight regarding the availability of the brand name MJ and discussions about insurance options. It's crucial that these topics are covered comprehensively to ensure you have all the necessary information to make informed decisions about your healthcare. We take your concerns seriously and would like to address them directly to ensure that your needs are met and any confusion is clarified. Please reach out to us at [email protected] so we can review your case and discuss the best way forward. We're committed to providing you with a better experience and ensuring that you feel valued and informed at every step of your care with us.