Fridays HealthReviews of joinfridays.com

Response from Fridays HealthMay 10, 2024

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Response from Fridays HealthMay 10, 2024

We appreciate the kind words!

Response from Fridays HealthMay 10, 2024

We're here with you on this journey :)

Response from Fridays HealthMay 2, 2024

Hi Kimberly! Thank you for sharing your feedback with us. We apologize for the difficulties you've experienced in scheduling your follow-up appointment within the requested timeframe, as well as the disruption caused by the unexpected earthquake. Your provider's call being cut short under such circumstances is certainly not the norm, and we regret that we did not follow up more appropriately. We understand how important these consultations are, and we're sorry for any stress this may have caused. Please reach out to us at [email protected] so we can assist you in rescheduling your follow-up appointment at a time that suits you and ensure that all your concerns are thoroughly addressed. We are committed to providing you with the support and care you need and improving your overall experience with Fridays. Thank you for your understanding and for helping us improve our service.

Response from Fridays HealthMay 2, 2024

Hi! Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the delays and oversights you've encountered in getting started and managing your refills with Fridays. It is clear from your experience that we need to improve our processes to ensure they are as seamless and reliable as our billing seems to be. We appreciate your patience and are glad to hear that our customer service team has been responsive, but we understand that having to repeatedly contact support is not the experience you signed up for. We are taking your feedback seriously and are currently reviewing our procedures to identify and implement the necessary changes that will prevent these issues from recurring. Please reach out to us directly at [email protected] so we can ensure that your concerns are addressed promptly and keep you updated on the improvements we are making based on your experience. We are here to support you and want to make sure your journey with us is as positive and effortless as possible. Thank you again for your honesty, which helps us improve. We are committed to earning back your trust and showing you the level of service you deserve.

Response from Fridays HealthMay 2, 2024

Hi Penelope! Thank you for your kind review! We're thrilled to hear that you found everything easy to use at Fridays. We strive to make our services as user-friendly and accessible as possible, and it's wonderful to know we are hitting the mark. Should you have any suggestions or need further assistance, please don't hesitate to reach out to us at [email protected]. We're here to help and ensure that your experience continues to be smooth and positive. Thank you for choosing Fridays, and we look forward to continuing to serve you!

Response from Fridays HealthMay 10, 2024

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Response from Fridays HealthMay 2, 2024

Hi Todd! Thank you for sharing your positive feedback about your experience with Fridays, and for highlighting an area where we can improve. We are glad to hear that you're pleased with our services overall, but we understand the frustration that comes with difficulties in booking appointments online. We are actively working on enhancing our booking system to ensure more availability and a smoother scheduling process online. Your feedback is incredibly valuable in helping us achieve this. Please feel free to reach out to us at [email protected] if you have any more details to share or need assistance with booking in the future. We're here to help and committed to making every aspect of your experience with us great. Thank you for choosing Fridays, and we look forward to making your next booking experience easier.