Tim M.
Easy to work with and the program works
Easy to work with and the program works
Response from FoundJan 31, 2023
Thank you for rating us 5 stars. Keep up the great work!

Found is a modern, medically guided approach to weight loss and weight management. Our integrative weight care program combines effective medication and lifestyle change to address your unique biology and its blockers to weight loss.Found's program is designed to empower and support you on your weight care journey – every step of the way.What to expect on the program:1:1 consults with board-certified clinicians specially trained in weight loss to personalize your treatment.Access to a wide range of prescription medications, including GLP-1s, responsibly prescribed and tailored to your biology and weight loss goals. If you find yourself asking, "what medications does Found weight loss use?" you can view our medication suite online.Health coaches specialized in nutrition, weight loss, behavior change, and mindfulness provide guidance and support tailored to your unique path.Expert-backed lifestyle guidance, designed to help you establish and maintain healthy habits, for lasting success.A supportive in-app community, connecting you with members like you for encouragement, accountability, and inspiration.At Found, we believe that sustainable weight care goes beyond just eating less and moving more. We guide you toward a path designed just for you—one that celebrates your individuality and empowers you to become the best version of yourself. Together, we're dedicated to providing you with a comprehensive and personalized approach to help you achieve your goals and regain your health and confidence, for good this time.
Found (joinfound.com) has 758 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
758 approved reviews, newest moderated first
Tim M.
Easy to work with and the program works
Response from FoundJan 31, 2023
Thank you for rating us 5 stars. Keep up the great work!
Vanessa S.
Honestly run the other way. I couldn’t find a lot on them before I signed up but I was pretty desperate. I took the medication for about 5 months. Lost 5lbs total after being on an off brand of seizure medication. My physician was really concerned with why I was on this medication. I talked to their doctor previously about the medication not working for me and that’s what they prescribed. It was expensive a waste of money and all around terrible customer service. Don’t do it
Response from FoundFeb 21, 2023
Thank you for leaving a review. The medications available to our members are FDA approved for many uses along with weight care and many of our members continue to have success with their prescriptions. Every member is given information about possible side effects as well as instructions on how to use their prescribed medication. We realize that some aspects of the program may not resonate with everyone.
Mallory R.
I’ve been struggling to lose weight since I had my babies, even with healthy eating and exercise so I decided to try Found. This is not personalized to the customers at all. 1st prescription: terrible side effects and weight gain. 2nd prescription: terrible side effects and weight gain. Im talking extreme nausea, fingernails literally coming off, severe depression, and now after only 7 weeks they want to give me “their only other option”. They just keep throwing medications at you hoping one sticks. When told I don’t feel comfortable trying a third medication in two months, they are charging me an early cancellation fee. Clearly they don’t personalize anything to the individual, nor prioritize health and safety, or stand behind their services/products. Why am I to be financially responsible for medications their doctor concluded is ineffective and unsafe? I also found the app to be a total waste of time. And not to mention these bogus “early cancellation fees” which are NOT given up front when you sign up. Literally I went back to the sign up page and you have to dig through a very vague statement about it in very fine print. I never even asked for a refund for the products or services I received and paid for. At this point they are still refusing to refund the cancellation fee, and I have filed a complaint with the BBB (awaiting response). I’m happy for those that had a better experience than I did. But mine was a complete waste of money and a threat to my well-being.
Response from FoundJan 26, 2023
Hello Mallory, thank you for taking the time to write a review for Found. We apologize that the prescription issues described resulted in an unfavorable experience. Additionally, the medications available to our members are FDA approved for many uses along with weight care and many of our members continue to have success with their prescriptions. Every member is given information about possible side effects as well as instructions on how to use their prescribed medication. Our cancellation fees and refund information are stated clearly on our website and every member must agree to the program terms and conditions during the checkout process otherwise their payment method will not be charged and their subscription will not be activated. Know that your feedback is appreciated as we continue to develop ways to serve our community.
Kelley
I wanted to like Found. It was easy & convenient & I had the self discipline to do it. I had very serious side effects taking the prescribed meds. I could not reach out to my Dr. via the app, I had to login on a desktop to do it, waiting days for a response. They tell you to call 911 if it is an emergency. I didn't know if I needed to stop the meds cold turkey or wean off? I chose to stop & I am so glad that I did! I could not trust the Dr.'s recommendations anymore. I did not feel comfortable with him or the Found program! They prescribed me naltrexone & bupropion. I have a good health history, no other known issues, etc. Those prescribed meds are antidepressant & anti seizure meds. I had terrible nausea & stomach pain. I gave it a few more days. Then I had a terrible feeling of being scared- like something bad was going to happen to me. I was anxious & couldn't sleep good. When I did sleep, I had terrible dreams- like I was stabbing someone with a knife & woke up with a racing heart! My head felt foggy all day & I just felt off. It's just not worth it to me. I joined the Found community in the app. I had been eating healthy & exercising but the app gives no guidance! They used to have health coaches, but they cut that out to save on costs now, so don't expect a coach or any guidance! I saw people posting pictures of very unhealthy meals and horrible experiences. There is no coach to comment or guide these people! It's basically a free for all with random inexperienced people trying to lose weight like you giving their unprofessional advice! Yes, the app posts healthy articles for people to read but basically that's it! So, you chat with an online Dr. from India one time who prescribes you dangerous mind altering drugs and gives people an app! Wow! I had seen enough! Yes there are hidden cancellation fees but that was the least of my worries! I'm glad I didn't die or get seriously hurt! Lesson learned!
Response from FoundFeb 7, 2023
Thank you for taking the time to write a review. Our members do have the option to switch providers when the need arises and improvements are continually being made to the app in order to give our community the support that fits their needs. We realize that some aspects of the program may not resonate with everyone.
Devin L.
This company is a complete scam.. Do not sign up with them! I had signed up in December, had an exchange of messages on their app with a "Doctor". Wanted to prescribe Topomirante (prescibed this before cause suicidal tendencies and intrusive thoughts) so after a day and half of waiting, she said okay let's do Metformin (medication for Diabetes 2, which I don't have). Prescribed the medicine. They shipped it out after 3 weeks said it was delivered when in fact it was not. Had to wait another 2 weeks for them to deliver again. After two weeks on the medication I am experiencing severe stomach issues, I am swollen all over to where I cannot sit (due to stomach distention) and my hands and feet hurt due to be so swollen. I cancelled my membership and a day later I received a cancellation email advising me that I had been charged an early temination fee of $129. I had only signed up for one month to try it and had adverse reactions and they charg me an additional $129. I had paid $119 with original sign up. At no time was I informed that there is an early termination fee. I have reviewed my emails as I had signed up via my cellphone. When I asked for a number to call to discuss this with they stated that there is no phone number. I am filing a complaint with the BBB and FTC today. DO NOT BUY INTO THEIR SCAM. I am a real person not a competitor, just someone who has been trying to lose weight for the last 10 years. Go to your physician don't go to these people.
Response from FoundJan 20, 2023
We appreciate you taking the time to leave a review. We realize that some aspects of the program may not resonate with everyone, however, to ensure that every member has access to the program terms and conditions, members must agree to them before selecting a payment method during the checkout process, or their subscription will not be activated.
Amber B.
You get your script, but read that fine print. You get charged a cancellation fee if you aren’t satisfied. A $129 cancellation fee. It’s stayed way far into their site, so it’s on me. But I’m hoping anyone reading this will know before the sign on the dotted line. It’s hard enough dealing with being uncomfortable in your own body, then people gotta come along and sneak. RUDE
Response from FoundJan 20, 2023
Thank you for taking the time to leave a review. To ensure that every member has access to the program terms and conditions, members must agree to them before selecting a payment method during the checkout process, or their subscription will not be activated. We realize that some aspects of the program may not resonate with everyone, however, the terms and conditions are in place so that we are able to provide the same quality of support for all of our members.
Amy G.
You get the support you need for your journey. You have a community that will support you and any questions you have about your meditation your doctor will give you answers
Response from FoundJan 19, 2023
Thank you for rating us 5-stars. Keep up the great work, we're cheering for you!
Brooke B.
My prescription was on time and the process of over all was was very professional
Response from FoundJan 19, 2023
Thank you for the 5-star rating. We appreciate you and we're cheering you on! Keep up the great work!