FoundReviews of joinfound.com

The pills had no effect. Also, this company owes me at minimum $75 for an unused plan that I never agreed to pay for. They only refunded me $14 when it should have been $89. I tried contacting their customer service NUMEROUS times via chat (they don’t have a phone number, of course), and they took days to respond each time or sometimes didn’t respond at all. In the end, I lost a ton of money ($537 for medications I didn’t fully receive + $89 for a plan they switched me to that I didn’t agree to for). They also don’t email you receipts of anything, and their semaglutide pills are too low of a dose to be effective. This is the most I’ve been scammed in my life. I am so angry.

Awful experiences just like everyone else. These five star have to be bots because it makes no sense. I purchased a 3 month medication membership, and the first vial came quickly. Since then I haven’t been able to get in touch with anyone. My app says that there is a problem with my payment of another $289 but when I reach out to them they confirm I paid 3 months advance. Everyday it’s another bot person named Karl thanking me for reaching out, letting me know they have a “high volume of tickets” and their response will be delayed. They go days on end without responding. I’m so tired of it. I’m reporting them to the Better Business Bureau. If your medication is out of stock just say that. You not being responsive is NOT THE ANSWER. I also plan on taking to social media about this. Which is how they get their business. I suggest anyone else with the 1-star ratings do the same so we can weed out these paid actors raving about this company. I’m standing up to mediocrity and fraudulent behavior. NO MORE!

I paid the upfront cost, they never scheduled my provider appointment, did not issue a refund, and its impossible to get in touch with a real human.

They will sneakily charge you a lot of money. I started with the One-Month Plan, which was a most expensive option to them because I was expecting it to be a one time trial. I told them clearly that the medication wasn’t working for me due to severe side effects (I was prescribed their compound semaglutide) and didn't renewed the medication. Even after I discontinued, and didn't ask for any refill, they still charged me $199 as a “Membership Fee,” and an additional $60 Medication Fee, and refused to refund it even though I contacted them on the same day. Another thing people should know is that when you first book a call, it sounds like it’s included to your pre-paid treatment but afterwards, an unexpected ~$120 consultation charge appears. Monthly consultation is forced to get your med, 6 times for the first 6 months. This seems to be their business model which gets you in with a low price for the medication and then generate recurring fees behind the scenes. This is amazingly shady.

I have yo-yo dieted for years. I've tried many different food and exercise trends over the years, but nothing has help drive home change like Found has. Found has been extremely helpful with providing guidance, resources and medical aid. So, I have the assistance I need to get on track and develop good, sustainable eating and activity habits.

Love having a partner to help guide me through better health and weight loss. So convenient, and available. Email back almost immediately and can book a call same day. So easy I dont know why you wouldn't use this helpful tool

I really love found and have enjoyed my experience. My provider is vary thoughtful and listen to any concerns I have and this has made my weight loss journey feel great. I’m not ashamed to be on here and I feel healthy doing this

I am very happy with their service