EzraReviews of joinezra.com

Had two $465 unauthorized charges that were due to "processing errors". My bank sent me a fraud text and was going to close my card. After talking to live chat for over two hours they took them off but would not accept my wish to cancel. It had already "been approved" within a record 4 minutes. I would've had to pay the $100 fee...even though they almost locked my card. Label received on July 2nd, still no movement from UPS. A nightmare to work with.

This is the worst company I’ve ever dealt with. They shipped my Tirzepatide UPS on a Saturday and I received it the following Tuesday. When I opened the package the medicine was excessively hot. The ups driver said it was on his truck all day and they should have sent it next day air not 2 day express. There was nothing on the package stating the med needs to be refrigerated either. When I contacted Ezra, they stated when the med left the facility, it was fine and it met quality assurance and they can’t do anything about what happens when it’s delivered and if you don’t believe me, you can get online and look on their statement that they they disclaimer. It states that in there as well, and if you make an order and you talk to the doctor, they will automatically deduct $100 from your refund. They do not refund you 100% of your money whether they messed up or not. But in my case, they had no intentions on resolving the issue or making it right nothing.

They took my money. They offered an awesome looking deal and I was like yeah I can afford this. I have a wedding my wedding and they started me on a 1.5 mg dose of trisepitidw the typical starting dose is 2.5 mg. I’ve done my research this 1.5 did nothing. They told me it was just my beginning dose and that they were trying to get me adjusted the medicine arrived hot from the pharmacy. they told me that was standard and then it sometimes does, but it’s been tested. Don’t worry about it then so after two weeks I paid for my next dose because I gained 30 pounds I got my second dose, which was slightly higher. It was three which isn’t much more than what I should’ve started at, but it did nothing. I’m still hungry by this time. I’ve gained 6 pounds worst mistake in my life because I’ve wasted weeks on what I thought because they said I should be able to lose weight within 16 weeks and instead I’ve gained weight within the first three weeks so I’ve wasted time and money on nothing. This was probably the biggest ripoff that I’ve ever experienced in my life. I would’ve been OK if they would’ve started me on a normal dose and maybe it was my body but now I think that they screwed me up where I would have to start higher than I should just get anything out of it because of them starting me on the 1.5. After complaining, and after they offered to tell me how to do another dose at a higher amount then they didn’t because the doctor would not get in touch with me for seven days. I waited and they canceled me because they said they could not give me a higher dose after it was offered, but I guess it was because I did not want to spend more money on a higher dose when I should’ve been started on the right dose to begin with the worst experience ever.

JoinEzra was not upfront at all about the $65 membership fee. That is after they took my $160 for the meds and then told me that not only could they not refund me....they are also trying to charge me $100 to cancel. Meaning I have to pay their monthly membership fee of $65 until I have $100 to cancel it. Which I don't have. When I try to call them, the number doesn't work and was hard to find to begin with. The phone number is listed under "Yo Bomb Meals" and says (along with a busy signal) "the number you are trying to reach is not working". They also were petulant when I emailed with them. I'm VERY angry. And I'm going to have to seek legal help. Websites, companies should NEVER be allowed to do this to people.

I placed an order and have a question and their phone number is disconnected. It's a scam. I emailed them and no response. The took money out of my account I didn't approve.

I placed an order for 3 months showed price of 400 but once submitted company charged me 400 + additional 150 stating a computer error. Ask for refund of 150 bc that's not the customer fault the computer made an error company told me they can not refund me my 150 bc both orders was already being shipped

They charged my account, but say that they had a problem with my payment and have not shipped the medication. I have reached out multiple times and have gotten no response. When I went back to message AGAIN, they deleted the evidence of me asking what's going on with my payment and prescription. There is no way to actually get ahold of anyone so I think this company is a scam.

Zero stars. They charged my account before I even finished the medical questionnaire. They claim you won't be charged until after your prescription is approved but they will absolutely put a hold on those funds. No contact number anywhere. No way to.cancel anywhere. Avoid avoid avoid!