customer
I received my weight loss shots in a…
I received my weight loss shots in a prompt timely manner. The customer service team is very responsive. It’s been one week and I’ve lost one pound. So far I am a very satisfied customer!!!

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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10,226 approved reviews, newest moderated first
customer
I received my weight loss shots in a prompt timely manner. The customer service team is very responsive. It’s been one week and I’ve lost one pound. So far I am a very satisfied customer!!!
Joseph M.
The order to shipping to delivery of the medication. When the medication arrived it was hot like it had been exposed to extreme temperatures and when I contacted support I get the answer oh the medication is still good and as effective as if it had arrived cold. Which I think is total bs. Everyone on GLP-1 know the medication needs to be kept cold. The medication I received totally broke the cold chain.
Response from EmbodyJul 18, 2026
We understand your concern about the medication's temperature upon arrival and how crucial maintaining the cold chain is for these types of medications. We sincerely apologize for the distress this has caused. Please reach out to us through our patient portal so our Care Team can investigate this issue further and assist you.
customer
Was very easy and delivery was fast. I had to reach out to customer service to verify my dose , and that was smooth too . Thank you .
customer
I’m not a fan of how I received my order.
customer
Questions were answered promptly and respectfully.
Sherri B.
I placed my order 11 days ago and am yet to ha e any real updates. I sent messages and all I get is an I am sorry its is being processed by the dr. Now, I am getting a survey without any updates or meds. So far I would t give them 1 star. I am frustrated.
Response from EmbodyJul 18, 2026
We sincerely apologize for the significant delay in receiving updates on your order and the frustration this has caused. We understand how concerning it is to not have clear information after 11 days, especially when you're expecting important medication. We are actively looking into why your order has been delayed and why you received a survey without prior updates.
Diana B.
Everything is going g great. Product arrived early.
customer
I received no response when asking for confirmation on dosage in the needle that was delivered and no measurements stated in the instructions of the units prescribed vs units listed on the needle
Response from EmbodyJul 18, 2026
We sincerely apologize for the lack of response regarding your dosage confirmation and the unclear measurements in the instructions. We understand how crucial it is to have precise information for your medication.