DARLA
Ice packs had melted
The price is good, it took 5 days for the Semaglutide to be delivered. The ice packs had melted, and the medicine was room temperature. I don't know whether to trust it or not.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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10,226 approved reviews, newest moderated first
DARLA
The price is good, it took 5 days for the Semaglutide to be delivered. The ice packs had melted, and the medicine was room temperature. I don't know whether to trust it or not.
Molly J.
Order was delivered late and meds were warm. The reusable ice packs and meds were both warm. Tried calling and customer support could not find my account. Tried using the messaging system and no one responded. Tried email and finally received an email the next day asking what the temps of the meds were when delivered. (How would I know that?) i was also told to look for cloudy or discolored meds but the bottles are dark. The only way to check the color of the meds is by withdrawing via syringe. Will do that tomorrow. But the runaround is absolutely ridiculous.
Response from EmbodyJul 21, 2026
We are truly sorry to hear about the significant issues you experienced with your recent order, from the late delivery and warm medication to the difficulties in reaching our customer support. It's completely understandable that you are frustrated by the runaround and the challenges in getting clear answers. We sincerely apologize for the lack of responsiveness and the inconvenience this has caused.
Debbie A.
It took a lot longer to get the medication than I thought. When it was delivered on Monday it was warm
Rebecca
Fast and easy. Quick delivery!
customer
I haven’t received my medication nor have I received a tracking number since the sixth. I have emailed on different occasions and just finally heard today that they were going to give me a tracking number when other testimonials that I read everybody received their medication fairly quickly. Customer service was wonderful when I was being recruited into signing up. I was receiving text messages, communication nonstop and then once they charge my bank account I basically heard crickets. I was almost at the point of calling my bank and having them put a stop charge on it because I hadn’t heard anything so finally today I heard a brief response from customer service not really sure about a company that doesn’t communicate after charging bank accounts.
Response from EmbodyJul 18, 2026
Thank you for sharing your experience, and we sincerely apologize for the frustration and concern this situation has caused. We completely understand how unsettling it is to not receive your medication or a tracking number after your account has been charged, especially when communication was so frequent initially. It's clear that our communication fell short after your enrollment, and we deeply regret the anxiety this caused, leading you to consider a stop payment. We recognize that the brief response you finally received was not sufficient, and we are committed to improving our communication process. Your feedback is invaluable as we strive to ensure a seamless and transparent experience for all our customers.
Erin H.
I have given almost 300 to you almost a week ago and still haven't received my prescriptions but only have 21 days before I have to renew how will I know if I want to spend another 300 of I havent tried them yet.
Response from EmbodyJul 18, 2026
We understand your frustration regarding the delay in receiving your prescriptions and the concern about your renewal. We are actively looking into this matter to ensure a swift resolution for you.
customer
I placed my order on July 6, and as of today, July 15 it still has not shipped. I’m disappointed by the lack of progress regarding my order. Based on my experience so far, I can’t recommend ordering unless you’re prepared for a long wait.
Response from EmbodyJul 18, 2026
We sincerely apologize for the delay in shipping your order and the frustration this has caused. We understand your disappointment with the lack of progress. We are actively looking into this to ensure your order ships promptly.
Kentucky C.
I signed up, received a response from the Dr. He said the prescription was sent to the pharmacy.days went by, no update so I called the pharmacy, pharmacy had no record of anything for me. Called customer service they informed me the provider was NOT LICENSED for the state and an escalation ticket was sent in. That was yesterday, today ive been hung up on and im currently on hold tryi g to get a resolution or my money back!!
Response from EmbodyJul 18, 2026
We are truly sorry to hear about the incredibly frustrating experience you've had. It's completely unacceptable that you were informed a prescription was sent when the provider was not licensed in your state, and then faced difficulties getting a resolution or your money back. We understand how upsetting it is to be hung up on and left on hold when trying to resolve such a critical issue.