EmbodyReviews of joinem.co

Just giving a 2 star review because I would give it a one star except the staff has been responding to me pretty quickly. I’ll give it a two star for that. The reason I feel like giving it a one star is because one of the vials came with a crooked cap and had less in it then it’s 28 days worth that I ordered and paid for. It’s a week later and they still have to make a decision what to do about it. This is supposed to be medicine that is taken on time. They told me not to use the bottle that I currently have yet they’re not sending me a new one yet or made a decision what to do- how unprofessional is it to make a person go a week without their medicine yet not send the missing dosage? Why would it take over a week or two to come up with a plan? What unprofessional staff do they have working? This is medicine. It’s not something that you wait forever to make a decision on. Edited: below you can see how EMBODY responded . They said they would like the opportunity to look into it but never contacted me.its been 3 weeks now. Three weeks of putting a medicine problem on hold. And NO RESHIPMENT AS OF YET ! Very very unprofessional! AS YOU CAN SEE, THEY REPEATEDLY USE FANCY WORDS LIKE A ROBOT, BUT NEVER FOLLOW THROUGH AND NEVER MAKE ANYTHING RIGHT . I now edited it to one star

I would leave a negative review if I could. So when I originally started embody everything was great. Simple, easy. Then my second package never was delivered. I filed claims with UPS & with embody. Never received it. Never received a “second” bottle. Then they proceeded to make me jump through all these hoops & meet with ups to still never refund me for the bottle or send another. I received my “third” bottle and still no help with what to do about my “second” one. Membership cancelled. Saw no results cause I couldn’t consistently use it & never actually received all the product which is theft & they don’t seem to realize that or care in the paper trail of emails I have received.

Great experience.

EASY PEAZY.

I felt that she truly listened to me and heard me. She was able to give me some things to try should I have some common issues. I never felt rushed or that any of my questions were stupid.

At this point a one star is actually very high! 2 months in a row I have had the wrong dose! The second month of the wrong dose they prescribe another wrong dose. That's two wrong doses in a month. I have been double charged and I'm not getting anywhere. You ask for a supervisor and you get that their phone is having technical difficulties. How convenient! At this point I am looking for another company they don't seem to know what they're doing. They can't get their heads out of their rear ends!! Also, I had one of the providers tell me that it's not his fault that I should call the pharmacy that makes it to get things clarified. What an absolute joke. Stay away

There's no hassle to getting my medicine delivery is easy everything is up to date the nutritionist are very helpful and are understanding Thank You for helping me on my health and weight loss journey

The first month was good but then I got an attempted charge of over $828 on Oct 8 when my scheduled payment of only $79 was supposed to be on October 11. No one could explain why that was attempted. Was charged correctly on Oct 11 then and the order was sent to the pharmacy and still hasn’t shipped so my second dose is late. I was told it would be delivered within 7-10 business days last night which will mean I’ll miss two weeks of my medication. I’m super upset. And I’ve chatted with three people who would not explain what happened or why and won’t even try to escalate this.