EmbodyReviews of joinem.co

Response from EmbodyOct 15, 2026

Hi Tony, we’re truly sorry that your first two months with us have been filled with so many frustrating experiences. Having to make countless calls, deal with billing concerns over appointments you believe you attended or were not properly notified about, and then experience shipment issues with the wrong product being sent is certainly not the experience we want for our patients. This is certainly not the level of care we aim to provide to our patients. We’d appreciate the opportunity to review your experience and ensure that any remaining concerns are addressed. We sincerely apologize for the inconvenience and stress you’ve endured, and we hope to provide you with a much smoother and more reliable experience moving forward. - Embody Team

Response from EmbodyOct 15, 2026

Hi Jennifer, thank you for sharing your experience and recognizing Janella's efforts to help address your concerns. We're glad to hear that she has been supportive and that you've been satisfied with the service overall. We also understand your concern about your refills consistently arriving at the last minute. Even when orders do come through, having to worry about whether your medication will arrive on time can be stressful. Thank you for your continued trust in Embody and for sharing both the positive and the areas where we can improve. We'll keep your feedback in mind as we work toward making the refill process more reliable and less stressful for our patients. - Embody Team