EmbodyReviews of joinem.co

3.810,226 reviews
Personal Care
1811 Silverside Road, Suite 260, Wilmington, Pennsylvania

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Embody

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About Embody

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Adrienne B.

Jul 21, 2026

Customer Service is WORTHLESS

UPDATE: NOW I'M LOCKED OUT OF MY ACCOUNT! First, I got a notification that I had requested a cancelation of my subscription. I had never requested that. Second, I was charged on my credit card on July 10th and still have not received my prescription. Customer service could not determine what the problem is and still, I wait. No communication regarding my prescription. I had to cancel my previous vendor in order to start with Embody, which I did. It has now been over 14 days since my last shot and I fear I will be forced to start all over. I had replied to multiple emails asking me for copies of my prescription as well as a screenshot of me canceling my previous prescribed. I have uploaded more copies of the same to my portal. Still no reply. I would like for someone to contact me to advise what is happening. I will be forced to have my credit card deny the payment for the failure to receive the product purchased.

Response from EmbodyJul 21, 2026

That's a lot to deal with all at once, and we understand why you're frustrated. We're very sorry to hear about the confusion surrounding your account, the unexpected cancellation notification, and the delay in receiving your prescription after completing the requested documentation. We also understand your concern about the interruption in your treatment. If restarting therapy becomes necessary, your licensed provider will determine the safest dosing plan based on your medical history and clinical judgment. We've continued to strengthen our communication and support experience, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, provide an update on your prescription, and work toward resolving this as quickly as possible. Thank you for taking the time to share your feedback.

About Embody

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

Embody reviews

10,226 approved reviews, newest moderated first

Erica K.
Jul 21, 2026
So far so good!
So far so good!! I’ve done 2 shots and I’m down 5 pounds!!!!!
Monica
Jul 21, 2026
I was approved for the prescription and…
I was approved for the prescription and I’m still waiting for it. It’s been almost a week. Just excited to start this journey.
Victoria
Jul 21, 2026
I liked that the shipping is time…
I liked that the shipping is time efficient. The dosage is a little confusing. I’ve only been on the glp-1 for a week so I know that I have a long way to go. I like that it started curbing my appetite but that quickly changed to my appetite increasing little by little.
Holly G.
Jul 21, 2026
Great product
Great price, prompt delivery and I'm already down 5 lbs in the first week.
customersass
Jul 21, 2026
Shipment arrived really quick
Shipment arrived really quick
Adrienne B.
Jul 21, 2026
Customer Service is WORTHLESS
UPDATE: NOW I'M LOCKED OUT OF MY ACCOUNT! First, I got a notification that I had requested a cancelation of my subscription. I had never requested that. Second, I was charged on my credit card on July 10th and still have not received my prescription. Customer service could not determine what the problem is and still, I wait. No communication regarding my prescription. I had to cancel my previous vendor in order to start with Embody, which I did. It has now been over 14 days since my last shot and I fear I will be forced to start all over. I had replied to multiple emails asking me for copies of my prescription as well as a screenshot of me canceling my previous prescribed. I have uploaded more copies of the same to my portal. Still no reply. I would like for someone to contact me to advise what is happening. I will be forced to have my credit card deny the payment for the failure to receive the product purchased.
Response from EmbodyJul 21, 2026
That's a lot to deal with all at once, and we understand why you're frustrated. We're very sorry to hear about the confusion surrounding your account, the unexpected cancellation notification, and the delay in receiving your prescription after completing the requested documentation. We also understand your concern about the interruption in your treatment. If restarting therapy becomes necessary, your licensed provider will determine the safest dosing plan based on your medical history and clinical judgment. We've continued to strengthen our communication and support experience, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, provide an update on your prescription, and work toward resolving this as quickly as possible. Thank you for taking the time to share your feedback.
customer
Jul 21, 2026
I still haven't heard anything after…
I still haven't heard anything after placing my order and I've sent over all of my verified medications and still have yet to hear back from anyone. And you guys now have had my money for over a week.
Response from EmbodyJul 21, 2026
Waiting without answers is frustrating enough. Waiting after you've already submitted everything and paid is even worse. We're very sorry to hear about the delay and the lack of communication after you provided your medication verification. That's not the experience we want for our patients. We've made meaningful improvements to our onboarding and communication process, but it's clear we missed the mark here. Please reach out to our support team again so we can review your account, provide an update on your order, and help get everything moving as quickly as possible. Thank you for taking the time to share your feedback.
customer
Jul 21, 2026
Just received my meds and started…
Just received my meds and started tonight, I switched to you because the last company had terrible support and customer service. I had a question about dosage tonight and I called support. I waited 10 minutes and then was told that the system was down and I'd be called back in 5 minutes.... I never received a call. Not good so far😡

EmbodyReviews of joinem.co

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Embody reviews

So far so good!

I was approved for the prescription and…

I liked that the shipping is time…

Great product

Shipment arrived really quick

Customer Service is WORTHLESS

I still haven't heard anything after…

Just received my meds and started…

About Embody

About these reviews

More in Personal Care, Pennsylvania

The Vegan Superhero Academy

DR Vitamin Solutions

De Novo Nutrition

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Embody reviews

So far so good!

I was approved for the prescription and…

I liked that the shipping is time…

Great product

Shipment arrived really quick

Customer Service is WORTHLESS

I still haven't heard anything after…

Just received my meds and started…