J C.
I agreed to pay for Terzeptide at $129
I agreed to pay for Terzeptide at $129. I received 3 other medications at $99 each that I did not approve to be charged on my credit card.I tried to connect with someone . Talked with customer service for 4 days straight with no return call from anyone. Was told each time the nurse would call me. No communication at all.
Response from EmbodyJul 21, 2026
We are truly sorry to hear about your frustrating experience with unauthorized charges and the lack of communication you've encountered. It's completely understandable that you're upset about receiving medications you didn't approve and not being able to connect with someone for a resolution. We sincerely apologize for the repeated unreturned calls and the failure to provide the nurse callback you were promised. This is certainly not the level of service we aim to provide, and we are actively looking into why this happened.


