EmbodyReviews of joinem.co

Professional on time phone video consult

So far I’m very satisfied with customer support, and the medication is doing well.

So far as new patient everything went as expected

Professionl

Informative conversation made very easy. Looking forward to working with your company

First time customer transferring to embody from another company to save cost. While things moved quickly and the cost was lower, nobody spoke to me before sending medication which is not the dose I requested (they sent a lower dose) to match my former. After days trying to get customer service on the line they scheduled an appointment, sent a link for a video call with a provider, then the provider called from an unknown number. When I rescheduled and finally spoke to a provider they told me that embody does not use a pharmacy that allows that dose and their max dose is 11.5 mg. 3 hours later customer service called me back from my place in line home. I asked for access to the portal and to put a hold on my account while I decide if their service is right for me. She said she could not help me and someone would call me back in 24-48 hours. I won't hold my breath but since I can't access the portal, I can't do it myself!

It made everything so easy and in a timely matter. The NP was very friendly and helpful

Everything went well and quick