EmbodyReviews of joinem.co

Response from EmbodyAug 5, 2026

Hi, We're sorry to hear about your experience and understand why you're frustrated. We know how disappointing it is to complete the approval process, receive an expected shipping timeframe, and then continue waiting without updates. We also understand how frustrating it is to have difficulty reaching support when you're simply looking for answers. We've continued to strengthen our fulfillment and communication processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your order, provide a clear update on its status, and work toward a resolution as quickly as possible. Thank you for taking the time to share your feedback.

Response from EmbodyAug 5, 2026

Hi, We're sorry to hear about your experience and understand why you're frustrated. We know how disappointing it is to spend hours trying to reach support, not receive a callback, and not get responses to your emails. We understand why that would make you reconsider continuing your treatment with us, and that's not the experience we want for our patients. We've continued to strengthen our communication and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, answer your questions, and assist with your request as quickly as possible. Thank you for taking the time to share your feedback.