EmbodyReviews of joinem.co

Got the prescription and correction needed

Friendly helpful

I was a little weary at first and wasn’t sure how things would go but I have to say I’m so thankful to have found Embody and I’m looking forward to a great future with them!

Jayvee was great. Answered all of my questions and what she didn’t know she took the time to find out and explain to me.

I emailed my concern and within minutes I was set up to speak with someone. I was very surprised, because when I was looking to book an appointment on line it was a couple weeks out. I didn't want to wait that long.

Elanna was absolutely fantastic! She was so pleasant, listened perfectly, and gave helpful advice after asking thoughtful questions. I really appreciated her following up with me as well. She truly cares about the customer experience!

Easy. Affordable.

I want to be clear, the medical people and customer care providers have been great. In 2 short months I’ve had so many issues with Embody that I’ve had to follow up with them about. They have all been so patient and understanding. BUT if the people who run Embody as a whole would get their acts together, then all their front line people wouldn’t have to work so hard to constantly put out fires! If my next order goes as I’m expecting it to I’m leaving. The front line has it sorted. Once they pass it up the line it all goes to sh!t. Its just not worth all the hours I’ve had to spend with customer support. UPDATE: 10 days after prescription was sent to pharmacy there was no sign of it. I reached out to Embody who said sorry, the pharmacy isn't licensed in your state. So they sent out my prescription from another pharmacy. When I checked the details I realized they sent out the wrong dosage. I spent even more time with numerous customer support reps who just kept repeating, "I understand your frustration and am sorry"... blah blah blah. I stated that at this point the words mean nothing unless they correct THEIR mistakes. They said they would "put in a ticket". I said I won't hold my breath.