Kassandra S.
It went great!
My experience has been great so far! I recommended my friend try it and she just placed her order last night.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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Personal Care · Quakertown, Pennsylvania
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10,226 approved reviews, newest moderated first
Kassandra S.
My experience has been great so far! I recommended my friend try it and she just placed her order last night.
customer
U r impossiblr to reach. i had questions and called u u never returned my call. Nowhere to message either
Response from EmbodyAug 7, 2026
Long wait times, missed callbacks, and difficulty finding a way to message us are not the experience we want for our patients. We're actively improving our communication and support experience to better serve our patients, but it's clear we fell short here. Please reach out to our support team again and ask to speak with a manager so we can review your concerns and help get the answers you need as quickly as possible.
Carolyn W.
My provider listened and understood where I am in my weight loss and maintenance journey then we collaborated to find the plan that checked those boxes. I’m now waiting for my first order to arrive.
Nicole
I was listened to and supported and all was resolved.
Sally M.
It’s a scam. I signed up. They took my money. They sent an email saying they were going to call me. They aren’t sending anything. I have a prescription from a local doctor and they aren’t sending anything based on me being disqualified. But they won’t say why I’m disqualified. Just some woman in some foreign country telling me I will be disqualified. So they hold nearly $1000 of mine and then tell me I’ll eventually be getting a refund. Right. That sounds like a scam to me.
Response from EmbodyAug 7, 2026
We are truly sorry to hear about your frustrating experience and the concerns you've raised regarding your payment, disqualification, and refund. We understand how upsetting it is to feel that your money is being held without clear communication or resolution. We are continuously working to improve our processes and ensure a smoother experience for all our customers.
Karen M.
I appreciate his patience with me and he repeated any questions I didn’t understand or hear clearly! He was great!
Megan P.
Horrible! Customer service is the worst. They STEAL your money! Ordered on 7/14 and made it very clear that I wanted the level 2 dose (5mg) which I was previously on from another company. Never got to speak to a provider. They took my money and shipped my meds. On 7/22 I received a vial of the 2.5 (lowest) dose. Here we are 2 weeks later and I still don’t have the right dose. 2 calls with the doctor who wrote the new prescription and told me not to use the improper medicine and that it would be taken care of. Customer support who is a bunch of robots who I can’t understand and they don’t know what they are doing keep emailing me that it is escalated to the proper team but nothing is happening. First they tried charging me again saying I didn’t provide proof of the dose but the provider made it clear that level 2 does not require proof. I want my meds that I PAID FOR or a FULL REFUND!!! This place is a nightmare and I will never give them another dime!
Response from EmbodyAug 6, 2026
Hi Megan, We're sorry to hear about your experience and understand why you're frustrated. We know how disappointing it is to receive a medication that didn't align with your treatment expectations, especially after discussing your previous therapy. We also understand how frustrating it is to be told the issue would be resolved, only to continue waiting while your case remains under review. Medication dosing is determined by a licensed provider based on your medical history and clinical judgment, and we recognize how important it is to clearly communicate treatment recommendations and resolve concerns promptly. We've continued to strengthen our onboarding, communication, and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, your prescription, and your request for either the appropriate resolution or refund as quickly as possible. Thank you for taking the time to share your feedback.
Jeffrey E.
The provider I spoke with was, in a word, AWESOME!!