EmbodyReviews of joinem.co

Response from EmbodyAug 14, 2026

We're sorry to hear your experience didn't meet your expectations. It sounds like your biggest concerns were both the results you experienced and the difficulty reaching someone to discuss them. We understand how disappointing it is to try to schedule an appointment multiple times, be unable to connect with support, and ultimately feel like you had no way to get your questions answered before deciding to cancel. We'd appreciate the opportunity to review your account and better understand your experience. Please ask to speak with a manager so we can review your treatment history, your attempts to contact our team, and your concerns to help work toward an appropriate resolution. Thank you for taking the time to share your feedback.

Response from EmbodyAug 14, 2026

Hi Jewel, We're disappointed to hear your experience led you to this conclusion. It sounds like the most frustrating part wasn't just the delay—it was repeatedly trying to move your care forward without success. Waiting weeks for a provider appointment, finally receiving a scheduling link, and then not being able to complete the visit as expected would understandably leave you feeling frustrated and uncertain about the process. We'd appreciate the opportunity to review your account and better understand what happened. Please ask to speak with a manager so we can review your appointment history, the communication you received, and your concerns to help work toward an appropriate resolution. Thank you for taking the time to share your feedback.

Response from EmbodyAug 14, 2026

Not receiving your order and being unable to get the assistance you needed would understandably leave you frustrated. We recognize how important timely communication and reliable support are, especially when you're waiting for treatment to arrive. We'd appreciate the opportunity to review your account and better understand what happened. Please ask to speak with a manager so we can review your order, investigate the delay, and help work toward an appropriate resolution.

Response from EmbodyAug 14, 2026

Thank you for taking the time to share your experience. We understand why you were disappointed. Reading your review, it sounds like the biggest frustrations were the lack of communication and uncertainty throughout the process. Not receiving shipment notifications or tracking information, receiving duplicate medication, and then having concerns about a temperature-sensitive shipment without being able to get timely assistance would understandably leave you frustrated. We'd appreciate the opportunity to review your account and investigate what happened. Please ask to speak with a manager so we can review your shipments, your communications with our team, and your concerns about your medication to help work toward an appropriate resolution. Thank you again for your feedback.