EmbodyReviews of joinem.co

Everything was great

I've been experiencing communication issues, which has been frustrating to say the least. Emails have gone unanswered and wait time on the phone many times has been lengthy. Phone and chat support can't answer medical questions, so you need a provider appointment, which has taken me a day to a week to get scheduled. Improvement in this area would be great. Logging into my profile requires receiving an email code, and they don't send you notification when you have new notes to review, so frequent log in is sometimes necessary when you're waiting for new information that you are expecting to receive. Every provider contact I've had has been great, thank you! Delivery has been timely. My refill process was not error-free, again, frustrating. Pricing is great.

The person answered my questions.

I have had a good experience so far, the customer service team and healthcare team are very supportive.

They took my money but no one can give me an accurate directive as to what is happening with my order from August 1st. I received 1 month of Tirzep (paid for 3) and did not receive the NAD+ at all. I have been told I cannot get a refund for the unreceived medication, which will ship after a doctor writes a new script. When will that occur? No one knows. I just want to be done with this company. Their site says all 3 months would be shipped at once, but that is false. I have to do a refill request each month until my cancellation date in October. And the NAD+ is just lost in the abyss. 2 stars since I did receive both products in a timely fashion last month. Based on this month, I would never do it again. Ill try anywhere else and suggest you do the same.

My meeting went very very well lots of great information very helpful. Thank you.

This has been a very easy process, the price is good and right now I would reccommend this company. I should receive my meds in a few days and I am excited about this next journey.

My intake and first month went smooth. Was happy especially after reading bad reviews. But the 2nd month it all fell apart. I did my intake form 2-3 days before my 4th dose. That was 8/3/26. On 8/4/26 I was approved and by 8/7/26 was sent a shipping/tracking notice. That should have been more than enough time to get my new vial for my 5th dose. But nope a week went by with nothing...no movement on the tracking nothing. I had enough in my 1st original vial for a 5th dose. Then on 8/11/26 they sent me a 2nd tracking because I reached out as nothing was happening. Since then I've gotten the run around that it could be another 5-7 days. I'm due for my 6th dose and still no new medication. I'm 14 days away from another intake/charge for month 3, when Ive not even gotten month 2 yet. Every response I get from them is generic and "you've been assigned a tracking, you just have to wait". I've been assigned 2 tracking, no medication, no real resolution. I've since cancelled my subscription yesterday 8/17/26 so I'm not charged again. I've asked for a refund since it's obvious I'm not getting my 2nd vial that has been paid for. They are refusing to give me a refund all because I have tracking numbers from 8/7/26 and 8/11/26....neither have been filled nor shipped. I had such high hopes for this company as the first month was smooth. I'm trying to currently dispute the charges on my card for charging me for something and not receiving it.