EmbodyReviews of joinem.co

Awesome experience

Very pleased

Nice informative visit

Transparent pricing, excellent customer service!

My appointment was done in a timely manner. Video and microphone worked great. My NP was very helpful and making sure if I had any more questions. Nice and polite. Great experience

This was my first time using Embody. When you start the sign up process, you are inundated with emails and texts but after they charge your card, it’s crickets. I received an email on August 4th saying that my prescription was sent to the pharmacy and that most people have their meds in 2-3 days. A week later, I hadn’t heard anything so I called customer support. I was told there was a 3 hour wait but I could opt to have them call me back, which I did. I received a phone call at 2:30 am that woke me up. I answered it and no one was there. On the 12th, I sent an email letting them know that I cancelled my account and why and told them that I was going to dispute the charge with my bank and said (in bold) DO NOT SHIP! It’s been a week and no reply to my email but I just got an email telling me my prescription had shipped, two weeks after they told me I’d have it in 2-3 days. I just got off the phone with UPS and they are going to refuse it for me. I am now using Trillium Health and I received an email the day after I signed up to let me know my prescription had shipped and that they expedited my shipping since it had been over 2 weeks since my last shot. I had my meds the next day. It’s a little more expensive but it’s worth it. Their customer support is very quick to reply via email or chat (Embody didn’t have a chat) and the doctor was very quick to reply when I had a question about my dose. I got 3 months worth of meds and so far I’ve been quite happy and will continue with them. They have a great customer portal and great support when you need it!

Join august 8th few hours later all is good medicine at pharmacy then nothing still today send email after email got one reply saying oh sorry but you should get tracking number soon and here it is 11 days later and still nothing sent more emails and nothing!!! They just jump to take your money and run with it !!!! Guess credit card company gets the next call. Save your money and your time go somewhere else !!!!

Great experience so far.