EmbodyReviews of joinem.co

I had a pleasant consultation. It was quick and easy. I am very pleased with the service.

PLEASE DO NOT sign up with this company. They dont provide clear instructions & I have been waiting 3 days to speak to a medical professional. This is clearly not run according to the state medical licensing provisions. They keep you on the phone, promise help, promise call backs then tell you that the clinical care "isnt avaiable". This is dangerous medicine! If they dont have proper oversight and access to care by a medical professional they are in violation of the law.

She listened and explained all things clearly.

No one showed up to my appointment

They explained well and listened well

The Nurse Practitioner, Carla Escobar was very kind and patient. Answered all my questions.

Very attentive to any questions or concerns you may have, wonderful staff!!

Update. Embody did reach out to me in the post below. I have emailed the support team. I do want to note that while I appreciate that they responded in this post, my original email never received a response. I did send the reply to the support email. I also gave requested information through trust pilot. I will update my review with how they responded. --------- Just to summarize, Embody should have sent me 20 needles. They sent me 6. When I reached out to let them know, they told me I had everything that I needed. When I attempted to clarify that I knew for sure I didn't get all that I needed, they didn't respond again. It doesn't bother me that someone made a mistake. I do care that I was told that I didn't have a problem and then further that they stopped responding. I'm just following through on something I told them I would do with this post. TLDR ------ Listen, it isn’t the end of the world for me if you don’t respond and don’t send the required number of needles. I can buy a pack of 100 from Amazon for $20. I just think that you should deliver on what you promised to send. This one incident probably isn’t enough to make me find some other provider for my medication, but it is close. That you were so dismissive to start with and haven’t responded in nearly 12 hours for something that should be pretty trivial tells me a lot about how you value me as a customer. I’ll give you until the end of the day and then I’m going to post this thread in its entirety to trust pilot with a 1 star review. I think it’s silly that I have to resort to this, but this whole interaction has just been nonsense. Thanks, Nathan Messick On Thu, Aug 27, 2026 at 22:16 Nathan Messick wrote: But that’s exactly what I’m saying is wrong. Last month I got 20 needles. This month I got 5. The prescription clearly says that I need to do 5 injections every week for four weeks. Unless you are asking me to use the same needle 4 times before disposing of it, I do not in fact have the necessary supply of needles. Please let me know if I can be any more clear that there was an error in the number of needles sent. Thanks, Nathan Messick On Thu, Aug 27, 2026 at 21:50 Embody Patient Support wrote: Dear Nathan, Thank you for reaching out to the Patient Support Team. We understand your concern regarding the quantity of needles received with your Sermorelin prescription and appreciate you bringing this to our attention. We would like to clarify that your medication is provided on a monthly basis, and each monthly shipment will include the necessary supply of needles for that month's medication. As you receive your remaining monthly medication shipments, the corresponding needles will be included with each shipment. We appreciate your understanding. Please feel free to reach out if you have any further questions or need additional assistance. Thank you for choosing us. If you have any questions or need further assistance, please don't hesitate to contact the Patient Support Team at 347-269-4270. We are always happy to help. Sincerely, Patient Support Team