Amanda
Worst experience I have ever had
Worst experience I have ever had. Still do not have my medication. They keep telling me they cannot find my account although I have sent them screenshots of my account and answered all their questions and emails. I asked for a refund and was told they would not be refunding me. 10 out of 10 do not recommend!
Response from EmbodySep 3, 2026
I’m sorry you’ve been left without your medication and, after providing screenshots and answering repeated questions, still felt like your account couldn’t be located. Having to repeatedly prove your account information while also being told a refund wasn’t available would understandably be incredibly frustrating. We’d like the opportunity to review your account, order history, and previous communications so we can understand exactly what happened and address the concerns you’ve raised. You shouldn’t have to keep reaching out without getting a clear answer. Please contact our support team with your account details so we can escalate this for proper review. - Embody Team


