Jennifer W.
I’ve been waiting for weeks for…
I’ve been waiting for weeks for confirmation of delivery. I keep getting emails saying my prescription is delayed and is in the pharmacy queue. My credit card has already been charged. I wondering if this is a scam and I need to dispute the credit card charge. 9/9/2026 just got my tracking number for delivery. Hopefully it arrives. I’ll update once my delivery is received 9/18/2026 I finally received my order. A representative from the company also reached out to me, which I really appreciated. They were quick to respond to my concerns. Here’s hoping future orders are received on time. I willingly to give them a chance. I haven’t tried the online appointments yet. I am changing my rating and will see if further interactions will change it more.
Response from EmbodySep 8, 2026
We understand how concerning it is to see repeated updates that your prescription is delayed or still in the pharmacy queue while your card has already been charged. We’re sorry you’ve been left waiting for weeks without a clear delivery timeline. We’d like the opportunity to look into the status of your prescription and the delay with the pharmacy. Please reach out to our support team with your order details so we can review what’s happening and provide you with a clear update. - Embody Team


