Emilee
Very Inconsistent and Deceptive Company
Signed up with this company and the intake was very easy but after that, the experience went downhill very quickly. Unclear/no updates on the patient portal. When you call in, you get told inconsistent timelines from person to person. I was supposed to have an appointment with the prescriber, they never did call. My shipment was extremely delayed, someone saying 2-4 more business days and then called in the same day and was told 7-10 business days. It’s laughable how ridiculous this company is. I ended up calling to cancel and have signed up with another company. Not worth the headache and chase, go with a different company.
Response from EmbodySep 9, 2026
We’re sorry that your experience became so frustrating after what started as a smooth enrollment process. We understand how disappointing it is to receive unclear updates, inconsistent timelines, and miss a scheduled provider appointment, especially when you were relying on the service to coordinate your care. We’re sorry that these issues ultimately led you to cancel and seek care elsewhere. We appreciate you sharing this feedback. Please reach out to our support team with your account details so we can make sure your concerns are properly reviewed and addressed. - Embody Team