Ruthann
Amy was wonderful.
Amy was wonderful. She explained the doses to my satisfaction. She also explained out to up my dose in the future.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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10,226 approved reviews, newest moderated first
Ruthann
Amy was wonderful. She explained the doses to my satisfaction. She also explained out to up my dose in the future.
customer
I'm feeling hopeful i need to lose this weight i have gained since last on GP1 I'm looking forward to the journey
John W.
I suspect that the "customer service" is mostly AI. None of the correspondence I've received has been more than very vague gibberish, never addressing my concerns. I have a prescription from a REAL doctor for a higher dosage. I have sent it to Embody five times now and they refuse to acknowledge it. They take your money, but after that you are ON YOUR OWN. If you're lucky, you receive a product (of questionable quality) but it will be at the lowest dose. I am reporting them for creditcard fraud. STAY AWAY FROM THESE CRIMINALS! After posting this review I got ANOTHER AI generated (or idiot generated) response from Embody offering to waste MORE of my time by reaching out to their "customer care team," as though I hadn't done that MULTIPLE times already. SCAMMERS! Do NOT give these SCUM your money!
Response from EmbodySep 9, 2026
We’re sorry that you’ve been frustrated by the responses you received and that you feel your concerns about your prescription have not been properly acknowledged. We understand how concerning it would be to submit updated prescription information multiple times and still feel that you aren’t receiving clear answers. We’d like the opportunity to look into what happened, including the prescription documentation you submitted and your previous communications with our team. Please reach out to our support team with your account details so we can review the situation and ensure your concerns are directed to the appropriate team. - Embody Team
Usman K.
Scam company that is performing medical fraud. They charge for visits that are not done or even scheduled. When called, they put you on hold for 30 mins or more and give you the run around.
Response from EmbodySep 9, 2026
We appreciate you sharing your concerns. We’re sorry to hear that you were left feeling frustrated by your experience with our support team. We understand how concerning it would be to believe you were charged for visits that you did not have or that were not scheduled, and we take concerns about billing and care seriously. We’d appreciate the opportunity to review the charges and appointment history associated with your account so we can better understand what occurred. Please reach out to our support team with your account details so we can investigate these concerns and ensure they are addressed appropriately. - Embody Team
Connie from Virginia B.
If everything works out the way it was laid out, this will be wonderful. I am excited with this program and have been waiting a long time to be on an affordable GLP 1. La Shell was fantastic and has excellent customer service skills.
Jill P.
She was great found the problem educated me put in for new order
Kim M.
Miguel was very helpful and has offered to help me with the refill requests. He seems to really care. Also, he was very thorough with answering all my questions.
Darrell H.
My visit was very easy and quick. It was professional and well discussed.