EmbodyReviews of joinem.co

Josh explained where I would start. He also explained how the dosages would be increased and what to be aware of when I fill out the form on my phone so I felt very informed.

Justin gave me confidence with his guidance concerning dosage of medication. I am so happy to be moving forward!

Very good conversation. Tried to figure out problem at hand and make appropriate changes. Not rushed, felt understood.

I spoke with Senna on the phone and I loved her! She really listened to me. I also had a video call and she was very nice and to the point. I felt like I looked so ugly on that video as I hadn't showered yet and that affected my visit. I liked but but honestly preferred Senna :)

I felt like she explained things to where I could understand! Wanted what was best for me!

1st -billing issue resolved via customer service. 2nd - Appointment with provider was reassuring that in fact dealing with a reputable company who is there for any issue.

Absolute nightmare with the worst AI controlled customer service, I’ve wasted 2 hours of my life trying to make sure not only that my order gets fulfilled but that it’s the right dose. I’m no closer to either of those goals after 7 different encounters with customer service. Oh and I was supposed to have a virtual visit to clarify dosage, was told verbally (by a bot) and through email that I would receive a phone call for the visit. I received no phone call and when I reached out about this they told me I missed the visit because I didn’t get on the portal. Supposedly I’m up have a visit tomorrow. And btw no refunds. This experience is not worth the cost savings. I’m a healthcare provider and will be advising my clients to use any other service if they’re looking for online GLP-1s. UPDATE 1 hour prior to my scheduled appointment I received an email stating that I was marked as a “no show” for my appointment. I reached out to customer service, they said it was a mistake and for me to wait for the call at my scheduled appointment time of 12:30 EDT (my time zone), they also told me to call back if I did not receive a call and that I would immediately be put in touch with a provider. I waited, I had kept this time open in my schedule open. Guess what… no call. I reached out yet again to customer service, they said that someone had called me. So I look into my call log and someone had indeed called me 1 whole hour BEFORE my scheduled appointment time (while I was in clinic rooms seeing my own patients) and I was marked as a “no show”. So now I have yet another appointment scheduled for tomorrow, supposedly someone will be calling me at 8:40am EDT. I won’t be holding my breath. Seriously people, do not use this company. My patients ask me all the time who I recommend for GLP-1s and now I can confidently advise them to not use Embody.

Fast and provider answered all questions