Luisa S.
Perfect appointment
Great visit

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Luisa S.
Great visit
Mark H.
The care prover was able to identify and rectify all of my concerns.
Nicole H.
Embody has been a horrible experience and I have shared with everyone I know to avoid this business
Response from EmbodySep 14, 2026
We’re sorry that your experience with Embody has been so disappointing that you felt the need to caution others. We understand that trust is earned through consistent communication, reliable service, and making patients feel supported throughout their experience. We regret that we fell short of those expectations. We appreciate you sharing your feedback and would welcome the opportunity to better understand what went wrong and address the concerns that led to your experience. - Embody Team
Andrew B.
My first time but the visit via phone call was clear and understood and was very helpful. No confusion, no hassle just simple and helpfull. Totally recommended
Dan D.
Nurse practitioner was very professional and helpful thanks.
Cassandra B.
I think this company sky rocketed in popularity and now can’t handle how many clients they have. First month went perfect, got semaglutide in less than a week. Second month it was a different pharmacy…took a bit longer and arrived warm. Testing shows it should still be usable but reached out literally 8 times (email and phone) to confirm this and have gotten nowhere about it it’s safe to use or needs replacing. Still used the vial; still works. Third month….delayed prescription of 6 days now, just used my last dose….hope but somehow doubt this vial will show in time. Already signed up for a different company to be safe.
Response from EmbodySep 14, 2026
We understand why this experience would be disappointing, particularly because your first month went smoothly and your concerns only began when there were changes in pharmacy, delivery condition, and prescription timing. We’re very sorry that you reached out multiple times about the vial arriving warm and still couldn’t get a clear answer about whether it should be used or replaced. We appreciate you sharing both the positive experience you initially had and the issues that followed. Your feedback about the delays and communication gaps is important to us, and we’re sorry we didn’t provide the consistent experience you expected. We’d like the opportunity to review your account and work toward an appropriate resolution. - Embody Team
Dale S.
Experience was great.
Response from EmbodyOct 13, 2026
Hi Dale, Thank you so much for taking the time to share your experience. -Embody Team
Brennen W.
I've read Embody's responses to reviews, and I've never seen so much misinformation and so many broken promises. I fully expect them to respond to this review with the same generic template they've been using, but the reality is that they should be shut down immediately. My biggest concern is that they seem far more focused on responding to public reviews than on responding to their own patients. I haven't heard from a provider or nurse since the end of July 2026. Since signing up on 7/26/26, I have yet to speak with anyone regarding my medication, let alone a doctor or nurse. Embody is quick to take your money, but when it comes to patient care, communication, and accountability, they completely fail. They send medications that could potentially cause serious harm and have lasting effects, yet getting answers or support is nearly impossible. When you do reach someone, you're often connected to a customer service representative with no medical experience whose only option is to submit a ticket. Those tickets seem to disappear into a void, as no one ever follows up. I've received countless emails promising that someone would get back to me, but the messages come from no-reply addresses and lead nowhere. I waited weeks for answers, and honestly, I'm still waiting. I have not taken the medication they sent because I believe the compounded medication was faulty. Despite opening numerous tickets and repeatedly requesting assistance, I have received no meaningful response and have been denied a refund. Based on my experience, Embody does not operate like a legitimate healthcare company. They have failed to provide the communication, support, and medical oversight that patients should reasonably expect. Proceed with extreme caution. Update 10/3/2026: No one has reached out to me to discuss my account. Embody took the time to respond to my review, but did NOTHING they said they were going to do in the response! Lies upon lies!! What now Embody?!?
Response from EmbodySep 14, 2026
We understand why this experience has left you feeling that public responses are happening faster than meaningful patient support. Waiting weeks to hear from a provider, especially after repeatedly reaching out, can understandably feel frustrating and discouraging. We’re especially sorry that you felt you had no reliable way to get your medication-related concerns addressed and that your requests for assistance and a refund did not receive the follow-through you expected. We appreciate you taking the time to share such detailed feedback. We’d welcome the opportunity to review your account and previous requests directly so we can better understand what happened and work toward addressing your concerns. - Embody Team