EmbodyReviews of joinem.co

Allowed me to explain my situation, listened and solved it

On time phone call all she was very professional and informative . Answered all my questions and was very thorough with reviewing my medical history .

Don’t make the mistake I did. The pricing is what got me but the customer service for this company is horrible aside from that. It takes a full month to get your medication. There is no refund the only way you can cancel is before your next prescription and they don’t fix any issues that you have they don’t accommodate you with no solution whatsoever. It’s totally a piece of shit company.

The provider was nice and I appreciate it being able to discuss everything with her.

Was seen by a caring provider.

I’m on my 3rd month with Embody and here is my honest experience. I have no incentives to write this but want to provide my experience. I ordered embody because they have locked in prices unlike other glp1 telehealth providers. I read the reviews on here after and will be honest I was very nervous because of the negative reviews with delays and customer service, but my order came within 3-5 business days as promised. A few things I noticed is that they do a standard questionnaire in the beginning and if there are any potential health issues that can be affected by this medication, further evaluation is required. This will affect the timeline. For me, this was not an issue so my order came quickly. Another thing I noticed is complaints regarding dosing. If you are new to a glp1 or have not been on it for more than a few weeks, you are required to start on a lower dose. As anxious as I am as I am sure others are to lose weight quickly, I recognize this is not the safest way. I think this companies policy regarding dosing is fair and the ethical way to do it. Although the first doses are low, I immediately noticed a change in inflammation and swelling, as well as my periods. I am currently still on a low dose and have lost 13 lbs of fat already. Because I was started at a low dose to avoid side effects, I’m still able to eat a sufficient amount of food and have gained 3 lbs in muscle. Losing muscle was a fear I had because it affects your metabolism long term. I have not experienced any negative side effects and am happy I was started on a microdose. But don’t be fooled because It does work, even to the point that I’m questioning if I even need to dose up. The 2nd month the pharmacy was backlogged so there was a delay in shipment. During this time, embody support sent me emails daily to let me know my order is being prioritized to ensure it’s received in time so I wasn’t questioning what was going on. For month 3 I got the billing date wrong and the card declined, I logged in and made the payment as soon as they told me and they immediately processed my order and sent it to the pharmacy and they were very quick to respond and provide updates. I have had such a positive experience that I have referred several people already (unfortunately before they started the referral program). I plan to stay with them even after my goals are met to stay on a maintenance dose.

Excellent services and resource.

DO NOT USE THIS COMPANY!! They immediately charge your credit card, but then never provide service! Empty promises, loops and loops of supposedly "escalated" customer service to correct, but nothing ever happens!! Then, they deny your refund. Horrible, horrible, horrible...I can not stess that enough. They should be ashamed of themselves, this affects people's health.