EmbodyReviews of joinem.co

Clean cut process. The staff are responsive and helpful. Took a week to get an appointment with the medical provider, but appointment happened without a hitch. All in all a great experience.

RN listened and answered all of my questions. Explained several things that I had been confused regarding the process

Awesome people,Jayvee worked hard to resolve my issue,looking forward to do another transaction

So far so good, Aaron was very helpful, I appreciate the support.

I placed my order on 09/09 and still being told that it’s on a slight delay. When I contacted the company they just told me to “rest assure” that my order is still being worked on with no future date of shipment. I’m so disappointed.

I signed up for Embody 9/8/26. I had my first virtual consult on 9/15/26, which went well. My provider recommended Tirzepatide, which would cost $50 more per month, but being a medical professional myself- I trust a specialists judgement. I paid the difference for the medication. 48 hours later- the portal still says, “Pending Medical Review”. I messaged customer service, I asked if there was an issue- I was told I needed to schedule another appointment- for what? They said, “Because I changed medication.” Okay- but this is a new prescription and the provider stated she was going to change that. I scheduled another appointment for today- 9/18/26, I was promptly 10 minutes early for the appointment. Provider never showed. I contacted customer service- they said they would have a provider contact me within 10-15 mins. No provider ever contacted me. I messaged customer service once again, to ask for a refund and cancel my subscription. They refused a refund due to “rendered services”- no services were rendered, no medication was shipped, there should be no charge, I received nothing. I have cancelled my account and made SURE that my card number was gone. These people continue to give you the run around until you give up. Fake, scam company. I have reported them to the Federal Trade Commission. Do NOT make the same mistake!!! They will steal your money!!!

These people are a joke. They don't know what they're doing. Their customer service is absolutely horrible. You cannot get a supervisor to call you back. I have begged for it and have received nothing.

Scam company. I had signed up but then changed my mind almost immediately. Could never get a real person to talk to. Sent several emails/text requesting a cancellation and a refund. Several hours later someone sent me a text and said no problem and sent me to another person to go through that process. In the mean they hurried to push my order through and a day later when someone got back to me they said I could not get a refund because the order had already been sent to the pharmacy. I told her I attempted to cancel within 10 minutes of signing up as I was researching compound medications a bit more. She told me they have FDA oversight. That is a lie as 503A pharmacies are overlooked by state board of pharmacy’s. Scam company!