Elizabeth M.
The company was terrible
The company was terrible. Customer service was unreliable and unresponsive. It required many phone calls and emails and nothing helped get things fixed. I urge people not to use this company. It’s a waste of money and time.
Response from EmbodySep 21, 2026
We're truly sorry to hear about your terrible experience with our company. It's clear we fell short in providing reliable and responsive customer service, and we understand how frustrating it is to make numerous calls and send emails without getting your issues resolved. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team


